Business Analyst / Technical Writer

Idealseed Resources Sdn Bhd; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Idealseed Resources Sdn Bhd in Kuala Lumpur is seeking a skilled BA/Technical Writer to document requirements for multi-module applications and data-driven analytics projects. You will facilitate workshops, capture decisions, and prepare BRS/SRS/SDS with clear diagrams for stakeholders.

Ideal candidates have 2-5 years in BA or technical writing, strong writing and summarisation abilities, and familiarity with workflows and system behaviour.

Qualifications

• 2-5 years of experience in BA or Technical Writing roles.
• Strong writing, documentation, and summarisation skills.
• Experience documenting data-driven systems, analytics/reporting modules, or multi-module applications preferred.
• Experience in government or public-sector projects is an advantage.
• Basic knowledge of workflows, system behaviour, and requirement structures.
• Degree in IT/Business IT/Communications or related field.

Responsibilities

• Support requirement workshops across multiple user groups or departments.
• Capture detailed notes, decisions, and requirement points during meetings.
• Prepare structured documentation including BRS, SRS, SDS and functional descriptions.
• Document workflows, use cases, data mapping, and system interactions.
• Assist in modelling processes involving data collection, validation, automation, or reporting.
• Create diagrams (flowcharts, process maps) for review by stakeholders.
• Ensure documentation quality, consistency, clarity, and compliance with templates.
• Organise documentation folders, revision logs, and update cycles.
• Liaise with technical teams to ensure documentation aligns with system logic.

Skills

Writing

Documentation

Summarisation

BA/Technical Writing

Data-driven systems

Education

Degree in IT/Business IT/Communications or related field

Job description

• Support requirement workshops across multiple user groups or departments.
• Capture detailed notes, decisions, and requirement points during meetings.
• Prepare structured documentation including BRS, SRS, SDS and functional descriptions.
• Document workflows, use cases, data mapping, and system interactions.
• Assist in modelling processes involving data collection, validation, automation, or reporting.
• Create diagrams (flowcharts, process maps) for review by stakeholders.
• Ensure documentation quality, consistency, clarity, and compliance with templates.
• Organise documentation folders, revision logs, and update cycles.
• Liaise with technical teams to ensure documentation aligns with system logic.

Requirements

• 2-5 years of experience in BA or Technical Writing roles.
• Strong writing, documentation, and summarisation skills.
• Experience documenting data-driven systems, analytics/reporting modules, or multi-module applications preferred.
• Experience in government or public‑sector projects is an advantage.
• Basic knowledge of workflows, system behaviour, and requirement structures.
• Degree in IT/Business IT/Communications or related field.