System Administrator

OSIM; Selangor; On-site; MYR 36,000 - 60,000; Full time

Job summary

OSIM Malaysia is seeking an IT Support professional with at least a Diploma or Degree in Computer Science or Information Technology and a minimum of 2 years in a related field. The role requires the ability to work in a fast-paced environment and travel to retail outlets.

Candidate should be proactive with strong problem solving, communication skills and a positive attitude, and able to work as part of a team.

Qualifications

• Possess at least a Diploma or Degree in Computer Science, Information Technology or equivalent
• At least 2 years working experience in the related field
• Able to work in fast-pace environment and willing to travel to retail outlets
• Proactive, problem solving, communication skills, positive attitude and team players
• Hardware and software management, PC troubleshooting, IT networking, email configuration, firewall, web development
• Able to communicate effectively in English, Malay and Mandarin dialects

Responsibilities

• Provide technical support to retail outlet and backend users. Installing and configuring computer hardware, software, systems, networks, printers and scanners
• Compile, prepare and maintain IT inventory list
• Study and identify the solution design to improve the company's operational requirements
• Prepare system documentation and instruction manuals for users
• Provide training and support to users
• Assist to improve and ensure compliance of system policies & procedures
• Collaborate with all levels of users in improvement studies for Workflow processes
• Liaise with IT related and office equipment suppliers, work closely with HQ on change requirement for hardware, software or system development and improvement
• Assist in other tasks as assigned from time to time by the management

Education

CS/IT degree

2+ years exp

Hardware management

PC troubleshooting

IT networking

Email configuration

Firewall

Web development basics

Multilingual English/Malay/Mandarin

Strong communication

Job description

Jora Malaysia will close on 9th September 2026. Thank you for being with us, we are cheering you on as you continue your career journey.

Possess at least Diploma or Degree in Computer Science, Information Technology or equivalent

At least 2 years working experience in the related field

Able to work in fast-pace environment and willing to travel to retail outlets

Proactive, problem solving, communication skills, positive attitude and team players

Knowledge of hardware and software management, experience in PC troubleshooting, IT networking, email configuration, firewall, web development

Able to communicate effectively in English, Malay and Mandarin dialects

Requirement

• Possess at least Diploma or Degree in Computer Science, Information Technology or equivalent

• At least 2 years working experience in the related field

• Able to work in fast-pace environment and willing to travel to retail outlets

• Proactive, problem solving, communication skills, positive attitude and team players

• Knowledge of hardware and software management, experience in PC troubleshooting, IT networking, email configuration, firewall, web development

• Able to communicate effectively in English, Malay and Mandarin dialects

Responsibility

• Provide technical support to retail outlet and backend users. Installing and configuring computer hardware, software, systems, networks, printers and scanners

• Compile, prepare and maintain IT inventory list

• Study and identify the solution design to improve the company's operational requirements

• Prepare system documentation and instruction manuals for users

• Provide training and support to users

• Assist to improve and ensure compliance of system policies & procedures

• Collaborate with all levels of users in improvement studies for Workflow processes

• Liaise with IT related and office equipment suppliers, work closely with HQ on change requirement for hardware, software or system development and improvement

• Assist in other tasks as assigned from time to time by the management

Benefits

• Annual Leave
• EPF
• SOCSO
• EIS
• Medical and Hospitalisation Leave