System Admin & Analyst

Coolblog Dessert Sdn Bhd; Johor Bahru; On-site; MYR 78,000 - 100,000; Full time

Job summary

Coolblog Dessert Sdn Bhd in Malaysia is seeking a System Administrator and Analyst to manage the POS system, analyse data, and translate insights into actionable solutions for all stores nationwide. You will oversee wifi and CCTV setup and maintenance, drive system enhancements, and collaborate with business and technology teams to deliver reliable, data-driven decisions and improved store performance.

Candidates should have a bachelor’s degree in a relevant field and at least 2 years’

Qualifications

• Bachelor’s degree in a relevant field is required.
• At least 2 years of working experience in the related field or combined IT system administration and accounting experience.
• Proficiency with MS Word, PowerPoint, Excel (Advanced), Power BI and a broad range of statistical software.
• Strong communication and interpersonal skills; excellent analytical abilities.
• Ability to define data requirements and analyze KPIs and trends.

Responsibilities

• Administering POS system including setup, pricing updates, and promotions.
• Define strategies and goals for POS daily management, support and maintenance.
• Deliver data support by aggregating data from multiple sources to identify opportunities.

Skills

MS Word

PowerPoint

Excel (Advanced)

Power BI

Statistical software

Data analysis

Education

Bachelor’s Degree in Mathematics, Statistics, Finance, IT or other relevant field

Tools

Power BI

Excel

Job description

As a System Administrator and Analyst, you will be responsible for managing and administering the POS system, analysing data, and translating it into effective solutions. Besides, you will be in charge of wifi and CCTV setup and maintenance, as well as system enhancements for all stores throughout Malaysia.

Job Responsibilities:

Administering Point-of-Sales (POS) system, including ordering & installation arrangement, menu & promotion setup, and updating pricing.

Define strategies and goals while ensuring the POS systems’ daily management, support and maintenance are met.

Deliver data support by accessing and working with large data from multiple sources, and partnering it with the business to identify strategic opportunities and deliver results.

Managed and tracked campaign performances, including conducting all analyses and post-campaign reporting.

Providing accurate and timely financial information for management to make data‑driven decisions.

Identify issues, risks and benefits of existing and proposed solutions and outline business impacts.

Serve as a liaison between the business and technology teams, manage configurations, develop best practice processes and deliver future enhancements.

All types of system support - including POS, wifi, CCTV setup and maintenance, and any system enhancement the company adds to support the stores.

Assist in ad‑hoc projects related to business analysis.

Job requirements:

At least a Bachelor's Degree in Mathematics, Statistics, Finance, IT or other relevant field.

At least 2 years of working experience in the related field is required for this position, or a combination of working experience in IT system administration and the accounting field in the commercial industry.

Rapidly adapt to new technologies and possess expertise with MS Word, PowerPoint, Excel (Advanced), Power BI and a broad range of statistical software.

Strong communication/ interpersonal skills.

Strong analytical skills to support operations by analysing key performance indicators and trends.

Ability to implement strategies for gathering, reviewing and analyzing data requirements.

A systematic thinker who can understand the holistic picture and complex considerations.

Ability to present complex ideas and solutions in a structured manner.

Good at problem-solving skills and takes immediate action on the issues.

Endurance to regulation.

Coolblog is one of the Leading Food & Beverage kiosks in Malaysia.

Led by a passionate and customer-focused management team, the organisation is equipped with critical management skills, business acumen, and a proven track record to successfully set up, operate, and manage a full‑fledged beverage and desserts takeaway kiosk business.

Coolblog is one of the Leading Food & Beverage kiosks in Malaysia.

Led by a passionate and customer-focused management team, the organisation is equipped with critical management skills, business acumen, and a proven track record to successfully set up, operate, and manage a full‑fledged beverage and desserts takeaway kiosk business.