Support Service Manager

Columbia Asia Hospital - Taiping; Taiping; On-site; MYR 120,000 - 180,000; Full time

Job summary

Columbia Asia Hospital - Taiping, Malaysia, seeks an experienced Engineering & Maintenance Manager to oversee hospital plant, equipment, safety and regulatory compliance. You will manage engineering, maintenance, and related services to ensure uninterrupted hospital operations.

The role requires a Diploma in Engineering (Degree preferred), CHFM certification, and over 10 years in Maintenance and Engineering with 3+ years in management, plus strong English and Bahasa Malaysia communication and

Qualifications

• Diploma in Engineering is required; a degree is preferred.
• Certified Healthcare Facility Manager (CHFM) is required/advantageous.
• Experience: 10+ years in Maintenance/Engineering with 3+ years in management.
• Communications in English and Bahasa Malaysia is essential.

Responsibilities

• Oversee hospital plant, equipment, engineering, maintenance and safety.
• Manage Housekeeping, Security, Linen, PA systems, Medical Gases, and related maintenance.
• Develop and manage departmental budget, and monitor variances.
• Plan, supervise, and document maintenance, renovations and new construction.
• Establish preventive maintenance schedules to minimize disruption.
• Coordinate with authorities for necessary certificates and safety compliance.
• Supervise contractors and manage servicing contracts.
• Develop QA programs and staff training to ensure competency.
• Ensure environment safety and fire safety compliance.

Skills

Communication skills

Analytical skills

Interpersonal skills

English language

Bahasa Malaysia

Education

Diploma in Engineering

Degree preferred

CHFM certification

Job description

Reporting To: Regional Chief Executive Officer/ Chief Executive Officer

Position Summary:

Manage the hospital plant and equipment as they relate to engineering, maintenance and safety in accordance with established plans, standard operating procedures, legal and regulatory requirements.

Manage other areas such as Housekeeping, Security, Linen, PA Systems, Medical Gases System and compound maintenance.

Duties and Responsibilities:

1. Maintain established departmental policies, procedures, objectives, quality assurance and safety. Reviews work standards in accordance with implemented work instruction.

2. Manage department staff, allocates resources for staff as deemed appropriate.

3. Develop and recommend departmental programs to ensure departmental effectiveness.

4. Develop departmental budget and operates within budget to accomplish objectives. Monitor variance against budget and makes appropriate recommendations including cost saving activities.

5. Plan and oversee all reports, scheduled and unscheduled maintenance work, renovations and new construction.

6. Develop key performance index for all areas under supervision.

7. Regularly inspect building and equipment to ensure that safety and performance level meets established standards and regulations.

8. Develop systems for control, efficient and effective use of all utilities of hospital plant.

9. Establish preventive maintenance schedules and prioritizes repair and maintenance work minimize disruption to hospital's operation.

10. Coordinate with respective governmental authorities to obtain the necessary certificates and statutory for Engineering, Safety, Health and other related operations.

11. Coordinate all servicing contracts to ensure compliance to terms and conditions of contract.

12. Supervise appointed contractors to do monthly maintenance duties.

13. Develop quality assurance programs for all key responsibility areas.

14. Responsible for the overall environment safety of the buildings by championing environment and fire safety programs.

15. Carry out staffs training need analysis and to develop staffs training program to ascertain staffs competency level.

16. Develop periodical departmental performance assessment report.

17. Perform other related duties as assigned or requested.

Education and Requirements:

Diploma in Engineering, Degree preferred.

Shall possess certified healthcare facility manager (CHFM) certification.

More than 10 years experience in Maintenance and Engineering works with more than 3 years in management level. Preferably has experience in healthcare industry support services/ maintenance/ engineering.

Special Demands:

Possess good communication and interpersonal relationship skills.

Has good analytical skill to interpret and analyze data and reports.

Good command of both written and spoken English and Bahasa Malaysia.

Columbia Asia Group of hospitals, established in Malaysia in 1996, is an international healthcare company operating medical facilities in Malaysia, Indonesia, and Vietnam. Columbia Asia hospitals are now part of Asia One Healthcare, which is majority-owned by Hong Leong Group and the global alternative asset management firm, TPG. Since its inception, Columbia Asia has dedicated and provided top-notch healthcare services across Southeast Asia for more than two decades. With 14 advanced medical facilities in Malaysia strategically located in densely populated areas, it aims to provide the best care possible closer to home with its tagline "Right Here For You".

Columbia Asia Group of hospitals, established in Malaysia in 1996, is an international healthcare company operating medical facilities in Malaysia, Indonesia, and Vietnam. Columbia Asia hospitals are now part of Asia One Healthcare, which is majority-owned by Hong Leong Group and the global alternative asset management firm, TPG. Since its inception, Columbia Asia has dedicated and provided top-notch healthcare services across Southeast Asia for more than two decades. With 14 advanced medical facilities in Malaysia strategically located in densely populated areas, it aims to provide the best care possible closer to home with its tagline "Right Here For You".