Personal Care Assistant

Columbia Asia Hospital - Puchong; Puchong; On-site; MYR 20,000 - 30,000; Full time

Job summary

Columbia Asia Hospital - Puchong is seeking a Patient Care Assistant (PCA) to support clinical teams and care for patients in a hospital setting. You will assist with mobility, meals, hygiene, and basic nursing support under supervision, ensuring a clean and safe environment for all patients.

The role requires a minimum of SPM with a Diploma in a relevant field and at least 2 years of hospital/clinic experience; fluency in English and Bahasa Malaysia is requested.

Qualifications

• Minimum SPM, with Diploma in relevant study an advantage
• At least 2 years experience in hospital/clinic work
• Be conversant in English and Bahasa Malaysia, both written and oral

Responsibilities

• Serve patients with care and compassion, respecting spiritual and cultural beliefs
• Answer call bells and assist accordingly
• Assist walking patients to toilet, bath, and shower; aid with bedpans, wheelchairs, and trolleys
• Transport patients to and from wards/clinics/departments
• Assist patients with meals
• Prepare beds for admission
• Manage linen and consumables accurately
• Maintain tidiness of wards and cleanliness of the assigned area
• Record intake and output and ensure accurate patient billing

Education

Diploma in relevant study

Job description

Duties and Responsibilities:
1. Serve all patients with care and compassion with respect to their spiritual and cultural beliefs.
2. Answer call bells and assist accordingly.
3. Assist walking patients to toilet, bath and shower, assist them with use of bedpans and on to wheelchairs and trolleys.
4. Send/ collect patients to and from wards/ clinics/ departments.
5. Assist patients with meals.
6. Prepare bed for admission of patients.
7. Send and collect sets to and from Central Sterile Supply Unit.
8. Ensure soiled linen is bagged and sent to the soiled storage room. Check and store away clean linen in the linen room / closed cupboard.
9. Collect and Store consumable items appropriately.
10. Maintain tidiness of wards/ patients room and cleanliness of assigned area or unit.
11. Assist Staff Nurse in basic nursing care of ambulant/ non-ambulant patientseg: pressure area
care.
12. Ensure all chargeable items used for patients are duly recorded for accurate billing purposes.
13. Record intake and output chart correctly.
14. Assist Staff Nurse in disinfecting of equipment and items on discharge of patients.
15. Carry out work as assigned or requested.

Specialist Clinic PCA
1. Prepare the consultation room for the days' session and in between, up-keep and update in readiness for the next session.
2. Greet patients and assist "new" patients to register before doctors' consultation.
3. Accompany at all time male doctors during procedures and examination of all female patients.
4. Prepare and make available all the medical records for scheduled patients the day before the appointment date.
5. Work with the frontline reception staff for smooth movement of the patients going for diagnostic procedures e.g. Laboratory, X-ray and admission.
6. Verify that all administrative processes are complete and correct before carrying out any procedures e.g. Forms are filled correctly with patients' name and registration number.
7. Be sensitive to occupational health and safety measures e.g. wet floor are reported and mopped immediately.
8. Organize and send used instruments for decontamination and sterilisation to CSSD at the end of each clinic session.
9. Inspect all instruments and equipment, accessories in consultation rooms.
10. Carry out work as assigned or requested.

Education and Requirements:

Minimum SPM holder, with Diploma in relevant study an advantage

At least 2 years experience in hospital/ clinic work.

Be conversant in English and Bahasa Malaysia, both written and oral.

Special Demands:

Able to communicate well.

Be polite to patients /relatives.

Give service with a smile.

Columbia Asia Group of hospitals, established in Malaysia in 1996, is an international healthcare company operating medical facilities in Malaysia, Indonesia, and Vietnam. Columbia Asia hospitals are now part of Asia One Healthcare, which is majority-owned by Hong Leong Group and the global alternative asset management firm, TPG. Since its inception, Columbia Asia has dedicated and provided top-notch healthcare services across Southeast Asia for more than two decades. With 14 advanced medical facilities in Malaysia strategically located in densely populated areas, it aims to provide the best care possible closer to home with its tagline "Right Here For You".