Supply & Demand Assistant

Lyreco Group; Johor; On-site; MYR 36,000 - 58,000; Full time

Job summary

Lyreco Group in Malaysia's Johor region seeks a detail-oriented Stock & Planning Officer on a fixed-term contract to support order fulfillment and inventory optimization.

You will manage stock orders, review PRs to POs, coordinate with suppliers, and work with warehouse and sales teams to ensure timely deliveries and efficient returns. Six-month maternity cover August 2026 to January 2027.

Qualifications

• Diploma in Business Administration, Logistics or Supply Chain Management.
• Proficient in Microsoft Excel (basic functions and VLOOKUP).
• Fluent in English and Malay (written and verbal).
• Minimum 1 year of experience in Supply Chain or Demand/Supply Planning.
• Basic negotiation skills preferred.

Responsibilities

• Manage stock orders and optimize stock levels to support customer orders.
• Review PRs daily to convert to POs and place orders per Lyreco standards.
• Ensure healthy internal consumables stock to support warehouse operations.
• Issue PO for non-stock and direct delivery items based on demand.
• Fulfilling customer orders and improvise back orders if urgently required.
• Coordinate with suppliers, customer services and sales to manage returns for damaged items.
• Handle warranty returns with warehouse team.
• Perform other duties as assigned.
• This position is a fixed-term 6-month contract from Aug 2026 to Jan 2027.

Skills

Excel

English

Malay

Education

Diploma in Business Administration

Diploma in Logistics

Supply Chain Management Diploma

Job description

Responsibilities

Responsible for stock order management and ensure stock level are optimized to support Lyrceo customer order. Support supply planning function is following group standard guidelines effectively to deliver great customer experiences. Responsible in managing a group of suppliers under food/stationaries items in a form of:

• To ensure stock level are optimized always as per agreed stock cover days.
• To review Purchase Requisitions (PR) daily to convert to Purchase order (PO). To place & follow up order according Lyreco standards. Ensuring suppliers to deliver stock on time.
• To ensure stock level of Internal Consumable items is healthy to support internal operation especially warehouse team.
• To issue Purchase Order (PO) for Non Stock & Direct Delivery items category based on the demand from customer.
• To ensure customers order (SO) is being fullfilled -Improvise Back Order (BO) rate by executing online/offline purchase IF urgently required.
• Handle supplier litigation and work closely with customer services and sales team to plan and arrange return items to suppliers for damage/broken items.
• Handle items that need repairs/ returns item from customer while its under warranty to supplier - work closely with warehouse team.
• Perform other job-related duties and responsibilities as may be assigned to you from time to time by the Company and/or your supervisor or manager.
• This position is offered on a fixed-term 6-month contract from August 2026 to January 2027 to provide coverage during an employee's maternity leave.

Qualifications

• Minimum Diploma in Business Administration, Logistic, Supply Chain Management.
• High proficiency in Microsoft Excel (basic function & VLOOKUP).
• Proficient in English & Malay in verbally & writing.
• Minimum 1 years working experiences in Supply Chain or Demand Supply Planning Function.
• Basic negotiation skills is preferred.