Planning Executive

Businesslist; Penang; On-site; MYR 35,000 - 55,000; Full time

Job summary

Businesslist is seeking a Planning Executive in Penang to manage customer orders and coordinate delivery schedules. The ideal candidate will have a Diploma or Bachelor’s Degree in a relevant field and at least 2 years of experience in supply chain management.

Proficiency in Mandarin, English, and Bahasa Malaysia is essential, as well as advanced Excel skills. This is a permanent position located in Penang, offering opportunities for growth in a dynamic environment.

Qualifications

• At least 2-10 years of experience in supply chain or related field.
• Advanced Excel skills, including VLOOKUP and pivot tables.
• Ability to manage customer relationships effectively.

Responsibilities

• Manage customer orders and coordinate on delivery changes.
• Build and maintain strong customer relationships.
• Collaborate with teams to improve demand planning accuracy.

Skills

Communication skills

Proficient in Microsoft Excel

Proficient in Mandarin

Proficient in English

Proficient in Bahasa Malaysia

Strong computer literacy

Ability to multitask

Education

Diploma or Bachelor’s Degree in Supply Chain or related field

Tools

SAP

WMS

Job description

Planning Executive

Posting Date : 19 Jun 2026 | Close Date :17 Sep 2026

Responsibilities

1. Manage customer orders and coordinate with customers on changes to orders or delivery schedules, ensuring visibility of order status and delivery timelines.
2. Serve as the primary point of contact for external customers on demand-related issues. Build and maintain strong customer relationships, understand evolving needs, and resolve issues related to demand, shortages, or inventory availability.
3. Manage and analyze customer forecasts, including process development, impact assessment of demand changes, customer interface, and communication of weekly build requirements to the company.
4. Adjust system order delivery dates based on customer OOR requirement changes, and notify Production Control (PC) & Material Control (MC) to align material and production scheduling.
5. Lead and coordinate with relevant departments to resolve abnormal issues affecting order delivery timelines.
6. Maintain customer system data, including order ETA, ASN, and invoice uploads.
7. Liaise with production planning to ensure adequate material supply to meet target shipments.
8. Collaborate with cross-functional teams (sales, inventory, material, and production) to improve demand planning accuracy.
9. Perform any other duties and responsibilities assigned by the supervisor or management from time to time.

Requirements

• Diploma or Bachelor’s Degree in Supply Chain, Business, Management, Mathematics or a related field.
• At least 2-10 years of working experience in CM, supply chain, manufacturing or a related field.
• Proficient in both spoken and written in Mandarin, English, and Bahasa Malaysia.
• Strong computer literacy, with proficiency in Microsoft Excel, Word, and PowerPoint.
• Advanced Excel skills, including functions and formulas such as VLOOKUP, IF, IFS, SUMIFS, and pivot tables.
• Strong communication skills and a collaborative team spirit.
• Ability to handle abnormal situations independently.
• Proficient in using SAP or WMS.
• Self-motivated, independent, and able to multitask effectively in a fast-paced and dynamic environment.

Additional Information

• Sub Specialization : Supply Chain & Logistics
• Others Type of Employment : Permanent
• Minimum Experience : 2 Years
• Work Location : Penang