Supervisor, Transportation & Delivery

DKSH Management Ltd.; Malaysia; On-site; MYR 36,000 - 54,000; Full time

Job summary

DKSH in Malaysia is seeking a Transport Supervisor to supervise daily despatch and local transport operations, aiming for timely deliveries at minimum cost. You will oversee fleet utilization, route planning and vendor service commitments.

The role requires a Diploma/Certificate in Supply Chain/Logistics and 1–3 years' experience, with knowledge of warehousing, distribution, transport, and SAP WM/TMS. You will coordinate drivers, communicate with vendors and customers, and ensure adherence to

Qualifications

• Diploma/Certificate in supply chain, logistics or related field.
• 1–3 years’ experience in a similar role.
• Knowledge of warehousing, distribution, transport and inventory processes.
• Working understanding of transport operation day-to-day.
• Familiarity with transport management systems and SAP WM module.

Responsibilities

• Support day-to-day transport operations within budgets to ensure efficient resource use.
• Execute local transport plans to ensure timely delivery at minimum cost and in line with policy.
• Prepare transport schedules including mode and route for daily deliveries."
• Coordinate manpower, trucks and drivers for efficient transport operations.
• Resolve vendor performance issues to meet contractual commitments.
• Design strategies to optimize truck capacity and reduce costs per unit.
• Investigate incidents and implement corrective/preventive actions.
• Utilize Transport Management System (TMS) for scheduling, data management and reporting.
• Provide solutions to operational challenges to improve productivity.
• Handle customer inquiries related to delivery and billing statements.

Skills

Vendor management

Transport planning

Data reporting

Cross-cultural communication

Education

Diploma/Certificate in Supply Chain or Logistics

Tools

TMS

SAP WM

Job description

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Location: MY, MY

Global Business Unit: CONSUMER GOODS

Job Function: Supply Chain Management

Requisition Number: 242500

Description:

About The Role

Supervise the entire despatch day-to-day operations of local transport strategies and plan to ensure delivery on time with minimum cost. This includes fleet utilization, route planning and vendor service commitments.

What You Will Deliver

• Support superior in managing day-to-day operatingexpenditures against operating budgets to ensureefficient usage of resources.
• Execute local transport strategies, plans and processesto ensure delivery on time with minimum cost, and inalignment with Group's policy.
• Prepare transport schedule including mode and route toensure everyday deliveries (in full and on time).
• Coordinate resources required including manpowerresources, trucks and drivers to ensure efficienttransport operations.
• Coordinate communication and resolve vendors'performance/issue to ensure fulfullment of contractualservice commitments.
• Design and coordinate strategies and plans to optimizetruck capacity (time, cube and weight), delivery on timeand minimizing cost per unit.
• Investigate any incidents and take appropriatecorrective/preventive action promptly.
• Leverage on transport management system (TMS) in scheduling, data management and reporting.
• Provide constructive solutions to operational challenges to enhance productivity and minimize costs.
• Handle customers’ inquiries, requests and complaints related to delivery, billing statements preparations andvalidations.
• Establish and maintain effective communication with vendors, customers and suppliers for optimum deliveryto customers.

What You Bring

• Diploma/certificate in Business Administration, SupplyChain Management, Logistics Management or relatedfield.
• Minimum one to three years’ experience in a similarrole.
• Demonstrate basic knowledge in warehousing,distribution, transport, inventory and supply chainprocesses.
• Demonstrate in-depth understanding of day-to-day running of a transport operation.
• Demonstrate working understanding of network design methodologies and relevant systems.
• Demonstrate working knowledge of transport management system (TMS) and SAP warehouse management (WM) module.
• Proven experience in transportation and vendor management.
• Demonstrate appreciation and respect for cultural sensitivities especially in international/cross-cultural interactionsDemonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Demonstrate fluency in local language and ideally inEnglish, both written and spoken.

Why Join DKSH

At DKSH, we are driven by a purpose that goes beyong the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!