Supervisor, Transportation & Delivery

DKSH Group; Klang City; On-site; MYR 56,000 - 100,000; Full time

Job summary

DKSH Group in Klang, Malaysia, is seeking a Transport Operations Supervisor to oversee day-to-day dispatch activities, fleet planning, and vendor service commitments to ensure timely deliveries at minimum cost.

You will coordinate resources, manage transport schedules and leverage TMS and SAP WM to optimize routes, monitor performance, and implement preventive actions. Diploma in Supply Chain/Logistics with 1–3 years’ experience preferred; fluency in local language and English is advantageous.

Qualifications

• Diploma/certificate in Business Administration, Supply Chain Management, Logistics Management or related field.
• Minimum 1–3 years’ experience in transport or logistics roles.
• Solid understanding of warehousing, distribution, transport, inventory and end-to-end supply chain processes.
• Experience with transport operation day-to-day running and network design concepts.
• Working knowledge of TMS and SAP WM modules.

Responsibilities

• Oversee day-to-day despatch operations and local transport planning.
• Coordinate fleet utilization, route planning and vendor commitments.
• Prepare transport schedules to ensure on-time deliveries.
• Manage resources including manpower, vehicles and drivers.
• Resolve vendor issues and ensure contractual service levels.
• Optimize truck capacity and cost per delivery unit.
• Investigate incidents and implement preventive actions.
• Utilize TMS for scheduling, data management and reporting.
• Provide solutions to operational challenges to boost productivity.
• Handle customer inquiries related to delivery and invoicing.

Skills

Transport operations

Vendor management

TMS knowledge

SAP WM

Network design understanding

Excel/Office tools

Education

Diploma/Certificate in Business Administration or Logistics

Tools

TMS

SAP WM

Job description

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Location: Klang, MY, MY

Global Business Unit: CG

Job Function: Supply Chain Management

Requisition Number: 242500

About The Role

Supervise the entire despatch day-to-day operations of local transport strategies and plan to ensure delivery on time with minimum cost. This includes fleet utilization, route planning and vendor service commitments.

What You Will Deliver

• Support superior in managing day-to-day operatingexpenditures against operating budgets to ensure efficient usage of resources.
• Execute local transport strategies, plans and processesto ensure delivery on time with minimum cost, and in alignment with Group's policy.
• Prepare transport schedule including mode and route to ensure everyday deliveries (in full and on time).
• Coordinate resources required including manpowerresources, trucks and drivers to ensure efficient transport operations.
• Coordinate communication and resolve vendors'performance/issue to ensure fulfillment of contractual service commitments.
• Design and coordinate strategies and plans to optimize truck capacity (time, cube and weight), delivery on time and minimizing cost per unit.
• Investigate any incidents and take appropriate corrective/preventive action promptly.
• Leverage on transport management system (TMS) in scheduling, data management and reporting.
• Provide constructive solutions to operational challenges to enhance productivity and minimize costs.
• Handle customers’ inquiries, requests and complaints related to delivery, billing statements preparations and validations.
• Establish and maintain effective communication with vendors, customers and suppliers for optimum delivery to customers.

What You Bring

• Diploma/certificate in Business Administration, SupplyChain Management, Logistics Management or related field.
• Minimum one to three years’ experience in a similar role.
• Demonstrate basic knowledge in warehousing, distribution, transport, inventory and supply chain processes.
• Demonstrate in-depth understanding of day-to-day running of a transport operation.
• Demonstrate working understanding of network design methodologies and relevant systems.
• Demonstrate working knowledge of transport management system (TMS) and SAP warehouse management (WM) module.
• Proven experience in transportation and vendor management.
• Demonstrate appreciation and respect for cultural sensitivities especially in international/cross-cultural interactions Demonstrate proficiencies in office productivity tools (e.g. Excel, Word and PowerPoint).
• Demonstrate fluency in local language and ideally in English, both written and spoken.

Why Join DKSH

At DKSH, we are driven by a purpose that goes beyong the ordinary: enriching people's lives. Through the products and services we provide, DKSH positively impacts millions of lives everyday. Join our team where entrepreneurship meets flexible work arrangements. Take the leap and start a journey where you can grow and make a difference!