Substation Automation Engineer - On-site Power Systems Support

Gateway Search; Kuala Lumpur; On-site; MYR 78,000 - 112,000; Full time

Job summary

Gateway Search is seeking a Technical Support Engineer – Power Systems / Substation Automation in Malaysia to provide on-site technical support, commissioning, and after-sales service for power system projects.

The role requires a degree in Electrical Engineering, hands-on field experience, travel readiness, and ability to communicate in English and Chinese, with exposure to FAT, SCADA, IEDs, and protection/control systems.

Qualifications

• Bachelor's degree or above in Electrical Engineering, Power Systems, Power Automation, or related discipline.
• Around 2 years of experience in site service, commissioning, or technical support for electrical power products or systems.
• Good understanding of electrical power systems, protection, control, and automation technologies.
• Ability to communicate in English and Chinese, including technical reading and written communication.
• Willingness and flexibility to travel within Malaysia and internationally.
• Hands-on knowledge of electrical secondary systems installation, testing, and commissioning.

Responsibilities

• Provide after-sales technical support, troubleshooting, and on-site services for customers.
• Support marketing and sales activities from a technical perspective, including seminars, demos, testing, and tender preparation.
• Act as the key technical interface between customers and internal engineering teams during project implementation and maintenance.
• Participate in FATs, technical discussions, customer requirement clarification, and issue resolution.
• Prepare system configurations and carry out site installation, testing, commissioning, and troubleshooting.
• Configure, test, and commission substation automation and secondary systems.
• Provide customer training and set up demonstration systems to simulate real operating conditions.
• Prepare technical documentation, service reports, project records, and data analysis.
• Provide technical support for domestic and international projects.
• Work with Country Manager and regional teams to achieve objectives.

Skills

Electrical Engineering

Power Systems

Power Automation

Power Electronics

English & Chinese

Education

Bachelor's degree in Electrical Engineering

Tools

OMICRON

PONOVO

SCADA

Job description

Gateway Search is seeking a Technical Support Engineer – Power Systems / Substation Automation in Malaysia to provide on-site technical support, commissioning, and after-sales service for power system projects.

The role requires a degree in Electrical Engineering, hands-on field experience, travel readiness, and ability to communicate in English and Chinese, with exposure to FAT, SCADA, IEDs, and protection/control systems.