Student Recruitment Consultant

Metropolitan College; Malaysia; Hybrid; MYR 36,000 - 60,000; Full time

Job summary

Metropolitan College (Malaysia) seeks a proactive Student Recruitment Consultant to drive enrolment growth across intakes. You will manage enquiries, guide applicants through the admissions process, and deliver compelling programme information to students and parents.

You will lead CRM follow-ups, coordinate with education fairs and campus events, and maintain accurate records. The role requires strong communication, presentation skills, and the ability to work independently to achieve targets

Qualifications

• 1–3 years of experience in student recruitment or related fields.
• Experience in private higher education preferred.
• Excellent communication and interpersonal skills.
• Good presentation and public speaking skills.
• Ability to work independently and achieve enrolment targets.
• Good command of English and Bahasa Malaysia.

Responsibilities

• Achieve assigned student enrolment targets for each intake.
• Meet enquiry-to-application and application-to-enrolment conversion targets.
• Ensure timely follow-up of all prospective student enquiries.
• Maintain a pipeline of prospective students in the CRM or Student Management System.
• Submit complete and accurate student applications within required timelines.
• Provide accurate and professional programme counselling aligned with students’ qualifications and aspirations.
• Deliver a positive admissions experience through responsive communication and issue resolution.
• Participate in recruitment events, including education fairs, open days, campus tours, webinars, and information sessions.
• Generate quality enquiries and applications from recruitment activities.
• Maintain complete and accurate student records and recruitment documentation.
• Submit recruitment reports, CRM updates, and activity reports within deadlines.
• Ensure compliance with institutional policies, admissions procedures, and regulatory requirements; maintain confidentiality.

Skills

Excellent communication

Interpersonal skills

Public speaking

English proficiency

Bahasa Malaysia proficiency

Independent working

Job description

Student Recruitment Consultant

Posted 22 Oct 2026

Job Descriptions

• Student Enrolment: Achieve assigned student enrolment targets for each intake. Meet enquiry-to-application and application-to-enrolment conversion targets.
• Lead Management: Ensure timely follow-up of all prospective student enquiries. Maintain an accurate and up-to-date pipeline of prospective students in the CRM or Student Management System.
• Admissions Processing: Submit complete and accurate student applications within the required timelines. Ensure all supporting documents are verified prior to submission.
• Student Counselling: Provide accurate and professional programme counselling aligned with students’ academic qualifications and career aspirations. Ensure prospective students receive clear information on programmes, scholarships, and admission requirements.
• Customer Experience: Deliver a positive admissions experience through responsive communication and effective issue resolution. Maintain high levels of student and parent satisfaction throughout the recruitment journey.
• Recruitment Activities: Participate in assigned recruitment events, including education fairs, open days, campus tours, webinars, and information sessions. Generate quality enquiries and applications from recruitment activities.
• Administration & Reporting: Maintain complete and accurate student records and recruitment documentation. Submit recruitment reports, CRM updates, and activity reports within established deadlines.
• Compliance: Ensure all recruitment and admissions activities comply with institutional policies, admissions procedures, and regulatory requirements. Maintain confidentiality of student information and records.

Job Requirements

• Minimum 1–3 years of experience in student recruitment, admissions, education counselling, customer service, or sales.
• Experience in a private higher education institution is preferred.
• Excellent communication and interpersonal skills.
• Good presentation and public speaking skills.
• Ability to work independently and achieve enrolment targets.
• Good command of English and Bahasa Malaysia.