Student Recruitment Specialist

THAVA PROOFREADING AND EDITING SERVICES; Cyberjaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

THAVA PROOFREADING AND EDITING SERVICES is seeking an Education Consultant to support postgraduate students and international clients from our Cyberjaya office. You will provide expert guidance on research journeys, theses, and publication services, while coordinating with sales to expand markets in Malaysia and overseas.

The role requires excellent communication in English and Malay, with Mandarin being an asset for China-focused clients.

Qualifications

• Strong verbal and written communication in English and Malay.
• Ability to engage with diverse student and client groups.
• Experience in education consultancy or student recruitment is advantageous.

Responsibilities

• Provide education consultation to postgraduate students and prospective clients.
• Handle daily enquiries via email, phone and WhatsApp.
• Advise on research journeys, theses, and publication services.
• Collaborate with sales/marketing to develop new markets in Malaysia and abroad.
• Identify opportunities and establish partnerships with universities and agencies.
• Build and maintain professional client relationships with partners.
• Assist in developing departmental procedures and consultation processes.
• Organise educational programmes, online classes and workshops.
• Maintain client records and company databases.
• Prepare documentation for universities and partners.

Skills

Communication skills

Bilingual English Malay

Mandarin (adv)

Education

Bachelor's degree

Master's degree

Job description

Work from our office located in Cyberjaya.

Provide education consultation to local and international postgraduate students (Master's and PhD).

Handle daily client enquiries and consultations through email, phone and WhatsApp.

Advise prospective clients on postgraduate research journeys, thesis development, academic consultancy and publication services.

Work with the sales and marketing team to develop new markets and attract potential clients from Malaysia and overseas.

Identify potential business opportunities and establish partnerships with universities, education agencies and academic institutions.

Build and maintain professional relationships with existing clients, universities, education agencies and academic partners.

Assist in developing the department's operational procedures and consultation processes.

Assist in organising educational programmes, online classes, academic workshops and other promotional activities.

Maintain accurate and well-organised client records and company databases.

Prepare and process documentation required by universities and academic partners.

Requirements

Open to candidates with a Bachelor's Degree or Master's Degree.

Previous experience in Education Consultancy, Student Recruitment, University Admissions or Educational Agencies is an added advantage.

Familiarity with the postgraduate research journey, including Master's and PhD research frameworks, is an added advantage.

Strong communication skills in English and Malay, both spoken and written.

Ability to communicate in Mandarin is an added advantage, particularly for dealing with international clients from China.

Comfortable communicating with clients through phone calls, emails and WhatsApp.

Good consultation, sales and customer relationship management skills.

Able to explain academic services clearly and provide suitable recommendations based on clients' requirements.

Advanced Microsoft Excel skills are a major advantage.

Highly organised, able to manage multiple clients and work under pressure.

Good problem-solving skills and ability to work independently with minimal supervision.

Strong interpersonal skills and willingness to accept constructive feedback.