Student Recruitment & Enrollment Specialist

KSL Holdings Bhd (Canary TVET College); Klang City, Port Klang; On-site; MYR 36,000 - 60,000; Full time

Job summary

KSL Holdings Bhd in Malaysia seeks a Student Recruitment Officer to manage prospective students from enquiry to enrolment, drive conversion, and meet intake targets. You will counsel on courses, explain admission requirements and fees, and coordinate the admission process with stakeholders.

You will record applicant data, monitor progress, and deliver timely follow-ups, reports, and enrolment supports while upholding professional service standards.

Qualifications

• Diploma or Bachelor's Degree in Business, Marketing, Education, Customer Service or related disciplines.
• Strong communication and interpersonal skills.
• Customer-oriented with the ability to build rapport effectively.
• Goal-driven and capable of working under performance targets.
• Previous experience in sales, customer service or student recruitment will be an added advantage.

Responsibilities

• Respond promptly to all prospective student enquiries.
• Record and monitor prospective student information.
• Conduct regular follow-ups with prospective students and parents.
• Provide accurate information regarding courses and programmes offered.
• Explain admission requirements, fees and funding opportunities.
• Assist prospective students in identifying suitable programmes.
• Facilitate and coordinate the student admission process.
• Ensure all student documentation is complete and compliant.
• Monitor applicant progress until enrolment is confirmed.
• Build positive relationships with students, parents and guardians.
• Support promotional activities and recruitment events.
• Maintain professional customer service standards.
• Maintain accurate student recruitment records.
• Prepare enrolment and recruitment performance reports.
• Update management on recruitment activities and conversion rates.

Skills

Communication

Interpersonal skills

Customer orientation

Performance targets

Sales experience

Student recruitment

Education

Bachelor's degree or Diploma in Business/Marketing/Education/Customer Service

Job description

KSL Holdings Bhd in Malaysia seeks a Student Recruitment Officer to manage prospective students from enquiry to enrolment, drive conversion, and meet intake targets. You will counsel on courses, explain admission requirements and fees, and coordinate the admission process with stakeholders.

You will record applicant data, monitor progress, and deliver timely follow-ups, reports, and enrolment supports while upholding professional service standards.