Strategic Project Manager - Quick-Commerce Transformation

foodpanda; Kuala Lumpur; On-site; MYR 120,000 - 180,000; Full time

Job summary

foodpanda in Malaysia is seeking a Strategic Project Manager to lead CX & Service Operations Quick-Commerce transformation. You will coordinate strategic projects end-to-end, from initiation through implementation, partnering with stakeholders across the organization to deliver impact.

The role emphasizes planning, timelines, budget governance, clear communication, and proactive risk management. Strong collaboration and results-driven execution are essential to drive initiatives forward and keep

Qualifications

• Proven ability to plan, execute, and oversee projects from inception to completion.
• Experience managing resources, timelines, and budgets to deliver on time and scope.
• Excellent verbal and written communication skills.
• Ability to create readouts, slides, and communication plans.
• Results-driven and decisive in moving projects forward.

Responsibilities

• Lead Quick Comm-related projects end-to-end, from initiation through implementation.
• Develop and manage project plans, timelines, and resource allocation.
• Ensure project milestones are delivered on time, within scope, and within budget.
• Proactively identify, escalate and resolve project risks and issues.
• Create and maintain clear, up-to-date project documentation.
• Develop and execute communication plans to keep stakeholders informed throughout the project lifecycle.
• Partner cross-functionally with stakeholders across CX & Service Ops and the broader organization.
• Provide regular readouts and status updates to leadership and key stakeholders.

Skills

Project management

Stakeholder management

Communication

Risk management

Cross-functional collaboration

Job description

foodpanda in Malaysia is seeking a Strategic Project Manager to lead CX & Service Operations Quick-Commerce transformation. You will coordinate strategic projects end-to-end, from initiation through implementation, partnering with stakeholders across the organization to deliver impact.

The role emphasizes planning, timelines, budget governance, clear communication, and proactive risk management. Strong collaboration and results-driven execution are essential to drive initiatives forward and keep