Strategic Operations Leader, QSR & Training Excellence

Quintus Search; Kuala Lumpur; On-site; MYR 200,000 - 250,000; Full time

Job summary

A leading global restaurant chain is looking for a Senior Director of Operations in Kuala Lumpur. This role involves overseeing all operational aspects, formulating strategic goals, and ensuring compliance with corporate standards. The ideal candidate should have 10–15 years of experience in the fast food or restaurant industry, with a strong background in P&L management and people management. Excellent problem-solving and communication skills are essential for success in this role.

Qualifications

• Minimum 10-15 years working experience in the fast food, QSRs, casual restaurants, or retail chains.
• Minimum 5 years solid business experience in managing sizeable F&B operations.
• Proven experience in P&L management, strategic planning, and people management.

Responsibilities

• Oversees all operational aspects of company strategy.
• Defines, implements, and revises operational policies and guidelines.
• Acts as the main adviser on operational functions.

Skills

Problem solving

Analytical skills

Communication skills

Job description

A leading global restaurant chain is looking for a Senior Director of Operations in Kuala Lumpur. This role involves overseeing all operational aspects, formulating strategic goals, and ensuring compliance with corporate standards. The ideal candidate should have 10–15 years of experience in the fast food or restaurant industry, with a strong background in P&L management and people management. Excellent problem-solving and communication skills are essential for success in this role.