Strategic ICT Account Manager for Gov & Enterprise

ZTE Malaysia; Kuala Lumpur; On-site; MYR 120,000 - 240,000; Full time

Job summary

ZTE Malaysia is seeking an experienced Government & Enterprise Sales professional to manage assigned accounts in Malaysia and support sales targets across order intake, revenue, gross profit, cash collection, and other KPIs. You will work with lead Account Manager to drive engagement with government bodies and large enterprises, presenting ICT solutions and coordinating with internal teams.

The role requires 3–8 years in B2B sales or business development, a Bachelor’s degree, strong

Qualifications

• Bachelor's degree or above in Telecommunications, Information Technology, Engineering, Business, or related discipline.
• 3–8 years of experience in B2B sales, account management, business development, or related roles.
• Experience in ICT, telecommunications, networking, cloud, data center, enterprise IT, system integration, or related industries is preferred.
• Experience dealing with Government, GLC, large enterprise, or corporate customers in Malaysia is advantageous.
• Basic understanding of enterprise sales processes, including customer engagement, opportunity development, bidding, contract coordination, and project follow-up.

Responsibilities

• Work closely with lead Account Manager to manage Government & Enterprise customers in Malaysia and support sales targets (order intake, revenue, gross profit, cash collection, and other KPIs).
• Support customer engagement and business development activities (customer meetings, follow-ups, solution presentations, workshops, seminars, and project coordination).
• Identify and develop new business opportunities by understanding customer needs and coordinating with internal teams.
• Build and maintain relationships with customer stakeholders at different levels; assist in stakeholder mapping and engagement planning.
• Collaborate with pre-sales, product, commercial, delivery, and other teams to collect customer requirements and develop ICT solutions.
• Support the full sales process, including opportunity tracking, RFI/RFQ/RFP/tender prep, commercial discussions, contract coordination, project follow-up, and payment collection.
• Provide feedback on market information, competitor activities, customer requirements, and project developments.
• Coordinate internal and external resources to ensure timely follow-ups of requirements and activities.
• Maintain accurate sales pipeline, customer information, project status, and follow-up actions.
• Assist in developing Government, GLC, and enterprise accounts and maintaining long-term relationships.

Skills

Account management

Communication

Interpersonal skills

Team collaboration

Ownership

Learning agility

Pressure handling

Education

Bachelor's degree or above

Tools

CRM software

Job description

ZTE Malaysia is seeking an experienced Government & Enterprise Sales professional to manage assigned accounts in Malaysia and support sales targets across order intake, revenue, gross profit, cash collection, and other KPIs. You will work with lead Account Manager to drive engagement with government bodies and large enterprises, presenting ICT solutions and coordinating with internal teams.

The role requires 3–8 years in B2B sales or business development, a Bachelor’s degree, strong