Strategic Ecosystem & Partnerships Lead

AmMetLife Insurance Berhad; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

AmMetLife Insurance Berhad is seeking a Senior Manager, Product Solution Ecosystem to lead strategic partnerships and value-added service ecosystems that support our product propositions. You will identify, onboard, manage, and retain ecosystem partners, negotiate commercial terms, and ensure customer value through integrated partner solutions.

You will work across Product, Distribution, Marketing, Customer, and Operations to integrate partner solutions into offerings and develop differentiated

Qualifications

• Bachelor’s degree in business or a related discipline.
• 5–7 years in strategic partnerships, business development, ecosystem development, or product development.
• Experience in life insurance industry preferred.
• Excellent communication and negotiation skills.

Responsibilities

• Develop and execute the ecosystem partnership strategy aligned with business and product objectives.
• Identify opportunities to enhance customer propositions through value-added services and ecosystem solutions.
• Collaborate with Product, Distribution, Marketing, Customer, and Operations teams to integrate partner solutions into customer offerings.
• Support development of differentiated propositions across health, wealth, protection, retirement, wellness, and lifestyle solutions.
• Identify, evaluate, and onboard potential partners to strengthen the product and customer ecosystem.
• Conduct market scans to identify ecosystem trends and opportunities; build a partner pipeline.
• Establish and maintain strong relationships with strategic partners and ecosystem providers; conduct regular business reviews.
• Lead commercial negotiations with ecosystem partners; manage SLAs, commercial models, and performance metrics.
• Establish governance frameworks and monitor partner performance against service levels and outcomes.
• Identify opportunities to enhance customer experiences through ecosystem partnerships; work with customer experience teams.

Skills

Strategic partnerships

Business development

Ecosystem development

Product development

Stakeholder management

Education

Bachelor’s degree in Business/Marketing/Finance/Economics

Job description

AmMetLife Insurance Berhad is seeking a Senior Manager, Product Solution Ecosystem to lead strategic partnerships and value-added service ecosystems that support our product propositions. You will identify, onboard, manage, and retain ecosystem partners, negotiate commercial terms, and ensure customer value through integrated partner solutions.

You will work across Product, Distribution, Marketing, Customer, and Operations to integrate partner solutions into offerings and develop differentiated