Strategic Banking Coverage Manager - Malaysia

Standard Chartered Bank; Kuala Lumpur; On-site; MYR 180,000 - 260,000; Full time

Job summary

Standard Chartered Global Business Services in Malaysia is seeking a Business Manager, Coverage Banking Malaysia to lead strategic country initiatives and oversee sales planning and enablement. The role emphasizes CRM & Sales Enablement platform deployments, pipeline accuracy, and account planning alignment with business priorities.

You will manage regular pipeline reviews, wallet-share analyses for Platinum and Gold clients, and drive timely call reporting and adoption of global tools in

Qualifications

• Lead select strategic initiatives in the country, in line with business priorities (e.g. operating model changes/ restructuring, RWA optimisation).
• Support and represent the country for the execution and tracking of business-related CC group or local projects (e.g. CRM & Sales Enablement Platform releases, remediation efforts).
• Manage regular pipeline meetings (materials, actions and notes). Ensure pipeline is up to date and reflects an accurate picture of business momentum.
• Oversee Account Plan regular updates and quality. Review Platinum and Gold client lists on a regular basis in conjunction with Segment heads to ensure effective coverage and tracking against objectives: key commercial opportunities, C-suite engagement and realisation of financial aspirations.
• Ensure accurate wallet share information are available for Platinum and Gold clients (based on Coalition), steer frontline to use this information (e.g. for account plans)
• Ensure teams are uploading call reports in a timely manner.
• Support in the country the deployment and adoption of global tools (CRM, sales analytics, etc). Consolidate sales feedback for the global teams.
• Manage CRM static data maintenance, i.e. change in client segment, client group tagging, RM changes and group creation.
• Coordinate with CRMx Program Leadership on product roadmap delivery schedules and be familiar with the capabilities, to assist and aid in the go-live launches (as appropriate.)
• Participate in Quarterly Product, Tooling and Analytics updates with the CRMx Program and assist in the outreach with Frontline (as appropriate.)

Responsibilities

• Lead select strategic initiatives in the country, in line with business priorities (e.g. operating model changes/ restructuring, RWA optimisation).
• Support and represent the country for the execution and tracking of business-related CC group or local projects (e.g. CRM & Sales Enablement Platform releases, remediation efforts).
• Manage regular pipeline meetings (materials, actions and notes). Ensure pipeline is up to date and reflects an accurate picture of business momentum.
• Oversee Account Plan regular updates and quality. Review Platinum and Gold client lists on a regular basis in conjunction with Segment heads to ensure effective coverage and tracking against objectives: key commercial opportunities, C-suite engagement and realisation of financial aspirations.
• Ensure accurate wallet share information are available for Platinum and Gold clients (based on Coalition), steer frontline to use this information (e.g. for account plans)
• Ensure teams are uploading call reports in a timely manner.
• Support in the country the deployment and adoption of global tools (CRM, sales analytics, etc). Consolidate sales feedback for the global teams.
• Manage CRM static data maintenance, i.e. change in client segment, client group tagging, RM changes and group creation.
• Coordinate with CRMx Program Leadership on product roadmap delivery schedules and be familiar with the capabilities, to assist and aid in the go-live launches (as appropriate.)
• Participate in Quarterly Product, Tooling and Analytics updates with the CRMx Program and assist in the outreach with Frontline (as appropriate.)

Job description

Standard Chartered Global Business Services in Malaysia is seeking a Business Manager, Coverage Banking Malaysia to lead strategic country initiatives and oversee sales planning and enablement. The role emphasizes CRM & Sales Enablement platform deployments, pipeline accuracy, and account planning alignment with business priorities.

You will manage regular pipeline reviews, wallet-share analyses for Platinum and Gold clients, and drive timely call reporting and adoption of global tools in