Strategic Automotive Sales Manager | CX & Growth

Carsome Sdn Bhd; Nilai; On-site; MYR 60,000 - 120,000; Full time

Job summary

Carsome Sdn Bhd, Southeast Asia’s largest integrated car e-commerce platform, seeks a Sales/Business Development Manager to lead district sales teams and build consultative customer relationships. You will drive profitability through structured daily, weekly, monthly, and quarterly initiatives and ensure a superior customer experience across channels.

You will translate data into actions, mentor a high-performing team, and collaborate with external partners and B2C customers in a fast-paced

Qualifications

• 5 years of management / sales experience in e-commerce / automotive / retail.
• 3+ years leading sales teams in a dynamic environment.
• Proven track record scaling and structuring sales organizations.
• Experience with external partners and B2C customers.
• Commercial mindset with strong communication and sales skills.
• Strategic thinker who uses data and instincts to solve problems.

Responsibilities

• Develop consultative relationships to keep customer experience at the forefront.
• Achieve district objectives by collaborating to improve customer experience, retention, and profitability.
• Facilitate daily huddles to guide the Sales team with direction and solutions.
• Implement quarterly, monthly, weekly, and daily strategies to drive development and profitability.
• Evaluate customer experience using data and observations to drive loyalty.
• Support Retail Sales in developing and evaluating vehicle sales strategies and objectives.
• Execute operational excellence to maximize Retail Sales partner acquisition, sales efficiency and customer experience.
• Provide clear and inspirational leadership to motivate and develop the team.

Skills

People Management

Sales Leadership

Strategic Thinking

Data-Driven

Partnerships

Job description

Carsome Sdn Bhd, Southeast Asia’s largest integrated car e-commerce platform, seeks a Sales/Business Development Manager to lead district sales teams and build consultative customer relationships. You will drive profitability through structured daily, weekly, monthly, and quarterly initiatives and ensure a superior customer experience across channels.

You will translate data into actions, mentor a high-performing team, and collaborate with external partners and B2C customers in a fast-paced