Strategic Aftermarket Sales Specialist - P&E

simedarby; Malaysia; On-site; MYR 45,000 - 78,000; Full time

Job summary

Sime Darby Industrial Sdn Bhd is seeking a dynamic sales professional to promote after sales solutions and expand revenue across assigned customers and territory. You will visit customers, understand their business goals, advise on equipment service needs, and generate quotes for parts, services and equipment management solutions.

The role emphasizes maintaining strong relationships with EP/Marine/OG customers, timely collections support, and coordinating with parts and service divisions to meet

Qualifications

• Certificate or Diploma in Marketing, Business Administration or related field.
• Possess good interpersonal communication skills and analytical thinking in addition to positive aptitude and attitude.
• Good communication skills & organizing Skills.
• Knowledge in use of computer programs.
• Proficiency in Microsoft AX is an added advantage.

Responsibilities

• Promote SDI After Sales Solutions (Parts & Services) to generate revenue and profit to assigned customer and territory.
• Develop new business with existing customer base and develop new customer.
• Ensure all collections are done on timely basis.
• Maintain and enhance relationship with the EP/Marine/O&G customers allocated.
• Visit customer face to face and build relationships with the decision makers.
• Advise customers on immediate equipment repair needs, service letters, Product Improvement Programs (PIP), Product Safety Programs (PSPs), Scheduled Oil Sampling (S.O.S) and Product Link (PL).
• Help customers with warranty issues and develop proactive before failure repair strategies.
• Consult with customer about equipment, life cycles, maintenance, and replacement budgets and other solutions that will lower owning and operating cost.
• Coordinate with parts, service and equipment management division to support customer needs.
• Plan and execute pre-call planning on a weekly basis to ensure effective sales coverage.
• Use CRM system to log all customer visits, inspections, competitive visit, and opportunities and to manage customer information like contacts and feedbacks.
• Generate quotes for parts, service, and equipment management solutions.
• Always professional in conduct while representing SDI to uphold the Company image.

Skills

Interpersonal communication

Analytical thinking

Organizational skills

Positive attitude

Education

Certificate or Diploma in Marketing

Diploma in Business Administration

Tools

CRM system

Microsoft AX

Job description

Sime Darby Industrial Sdn Bhd is seeking a dynamic sales professional to promote after sales solutions and expand revenue across assigned customers and territory. You will visit customers, understand their business goals, advise on equipment service needs, and generate quotes for parts, services and equipment management solutions.

The role emphasizes maintaining strong relationships with EP/Marine/OG customers, timely collections support, and coordinating with parts and service divisions to meet