Strata Insurance Advisor & Claims Specialist

VA Risk Consultant Sdn Bhd; Kajang; On-site; MYR 78,000 - 112,000; Full time

Job summary

VA Risk Consultant Sdn Bhd, based in Cheras, seeks a Strata Insurance Consultant to provide advisory services, assess risk exposures, review policies, and assist with claims documentation. You will coordinate with insurers, adjusters, and stakeholders to resolve disputes and ensure regulatory compliance.

The role requires strong knowledge of strata insurance, claims handling experience, and client-facing communication skills, with opportunities for growth within the firm.

Qualifications

• Strong knowledge of property, casualty, liability, and strata insurance products.
• Experience in insurance claims handling, including documentation, negotiation with insurers, and resolution of complex or repudiated claims.
• Skills in risk assessment and analysis; ability to interpret policy wordings, endorsements, and regulatory requirements.
• Effective communication and interpersonal skills for client-facing advisory work.
• Solid organizational and time management abilities to handle multiple cases, meet deadlines, and maintain detailed records.
• Proficiency with office productivity tools and basic data management.
• Relevant experience in insurance brokerage, risk consulting, or claims consultancy; strata management experience is an advantage.
• Demonstrated integrity, attention to detail, and commitment to delivering high-quality, client-focused service.

Responsibilities

• Provide advisory services on strata insurance coverage for residential and commercial properties.
• Assess risk exposures, review existing policies, and recommend appropriate protection.
• Assist clients with claims submission and documentation; coordinate with insurers, adjusters, and other stakeholders.
• Help resolve disputes related to strata claims.
• Prepare reports and proposals; attend client meetings and site visits; maintain accurate records.
• Ensure compliance with relevant regulations and guidelines.
• Collaborate with internal teams to improve processes, support client retention, and contribute to business development initiatives.

Skills

Property & casualty insurance

Strata insurance

Claims handling

Risk assessment

Policy interpretation

Client advisory skills

Documentation & records

Insurance brokerage experience

Integrity & attention to detail

Education

Diploma/degree in Insurance, Risk Management, Business, Finance, Law

Professional insurance qualifications (plus)

Tools

MS Office

Data management basics

Job description

VA Risk Consultant Sdn Bhd, based in Cheras, seeks a Strata Insurance Consultant to provide advisory services, assess risk exposures, review policies, and assist with claims documentation. You will coordinate with insurers, adjusters, and stakeholders to resolve disputes and ensure regulatory compliance.

The role requires strong knowledge of strata insurance, claims handling experience, and client-facing communication skills, with opportunities for growth within the firm.