Store Operations Supervisor

QL Maxincome Sdn Bhd (FamilyMart); Johor; On-site; MYR 22,000 - 36,000; Full time

Job summary

FamilyMart Malaysia is looking for a proactive Store Supervisor to ensure daily operations align with company policies and standards. The role includes forecasting, ordering, and stocking merchandise to maintain product availability while supervising staff and promoting professionalism in the retail team.

You will guide store activities, act as deputy in the Store Manager's absence, and ensure cleanliness, safety, and orderly operations.

Qualifications

• Must communicate clearly in Bahasa Malaysia and English.
• Willing to work at retail outlets and relocate as required.
• Able to work on a shift basis, including weekends and public holidays.
• Prior retail or customer service experience preferred.

Responsibilities

• Oversee daily store operations in line with company policies and standards.
• Forecast, plan, order, and stock merchandise to ensure availability.
• Supervise staff in the retail operations department to achieve objectives.
• Promote professionalism among retail staff.
• Ensure orderly store activities and systems during operations.
• Deputies to manage store in the absence of the Store Manager.
• Maintain store cleanliness, safety and housekeeping.
• Undertake other tasks as required by superiors.

Skills

Clear communication

Bilingual (BM & English)

Shift work

Customer service

Education

SPM qualification

Job description

FamilyMart Malaysia is looking for a proactive Store Supervisor to ensure daily operations align with company policies and standards. The role includes forecasting, ordering, and stocking merchandise to maintain product availability while supervising staff and promoting professionalism in the retail team.

You will guide store activities, act as deputy in the Store Manager's absence, and ensure cleanliness, safety, and orderly operations.