Store Supervisor – Retail Operations & People Leader

QL Maxincome Sdn Bhd (FamilyMart); Kuala Lumpur; On-site; MYR 28,000 - 42,000; Full time

Job summary

FamilyMart Store Supervisor role in Malaysia requires overseeing daily store operations in line with policies and standards. You will forecast, plan, and order stock to ensure continuous availability, while guiding staff and ensuring professional conduct within the retail operations department.

The position also supports store activities in good order, with deputies stepping in for the Store Manager when needed.

Qualifications

• Possess at least an SPM qualification or have relevant retail experience.
• Able to communicate clearly in both Bahasa Malaysia and English.
• Preferably has 1-2 years of experience in retail or customer service.
• Candidates without retail experience but with a positive working attitude are encouraged to apply.
• Willing to work at retail outlets and relocate to other locations when required.
• Able to work on a shift basis, including weekends and public holidays.
• Possess own transport.

Responsibilities

• Ensure daily store operations adhere to company policies and operating standards.
• Forecast, plan, order and stock merchandise to ensure stock availability at all times.
• Manage staff to achieve objectives and promote professionalism in retail operations.
• Guide and ensure the system for overall store activities is in good order.
• Deputies to manage store in the absence of Store Manager.
• Maintain store cleanliness, safety and housekeeping.
• Undertakes other tasks as required by superiors.

Education

SPM qualification

Job description

FamilyMart Store Supervisor role in Malaysia requires overseeing daily store operations in line with policies and standards. You will forecast, plan, and order stock to ensure continuous availability, while guiding staff and ensuring professional conduct within the retail operations department.

The position also supports store activities in good order, with deputies stepping in for the Store Manager when needed.