Store Supervisor: Customer Service & Growth

Guardian Health and Beauty Sdn Bhd; Penang; On-site; MYR 21,000 - 32,000; Full time

Job summary

Guardian Health and Beauty Sdn Bhd is seeking a store operative to assist the Store Manager in charge with daily retail operations in a Penang outlet. You will handle cash, daily reports, and promotions, while supervising staff attendance and briefings.

A focus on customer service and maintaining store standards is essential to support sales growth. Join a leading health and beauty chain and contribute to excellent customer experiences, stock promotions, and a clean, well-presented store

Qualifications

• Experience in a retail environment is preferred.
• Able to handle cash and daily sales reports accurately.

Responsibilities

• Assist Store Manager/Executive in Charge with overall Outlet Operation.
• Handle all day-to-day store tasks including cash handling, daily reports and promotions.
• Supervise staff attendance, briefing and follow-up.
• Provide excellent customer service and build rapport with customers.
• Contribute to outlet sales achievement and sales growth.
• Maintain cash accurately and keep proper operation records.
• Actively promote stock or promotional activities to customers.
• Respond to customer inquiries and handle complaints.
• Assist in display, merchandising and cleanliness of the outlet.

Skills

Customer service

Store operations

Cash handling

Team supervision

Job description

Guardian Health and Beauty Sdn Bhd is seeking a store operative to assist the Store Manager in charge with daily retail operations in a Penang outlet. You will handle cash, daily reports, and promotions, while supervising staff attendance and briefings.

A focus on customer service and maintaining store standards is essential to support sales growth. Join a leading health and beauty chain and contribute to excellent customer experiences, stock promotions, and a clean, well-presented store