Store Ops & Customer Experience Lead — Part-Time

Fromage Sdn Bhd; Kuala Lumpur; On-site; MYR 17,000 - 28,000; Part time

Benefits offered by this job

Annual Leave

Medical and Hospitalisation Leave

EPF

SOCSO

Training Provided

Overtime Pay

Job summary

Fromage Sdn Bhd in Kuala Lumpur is seeking a Store Operations & Customer Experience Lead on a part-time basis. You will run the store day to day, manage customer service standards, and execute on the shop floor.

The role offers hands-on responsibility and growth into senior store or supervisory roles, with weekends and public holidays required. Experience in retail, F&B, hospitality, or customer-facing roles is desired, with strong English communication.

Qualifications

• Experience in retail, F&B, hospitality, or customer-facing roles.
• Comfortable taking responsibility on the shop floor.
• Detail-oriented, reliable, and organised.
• Able to work retail hours, including weekends.
• Cheese or specialty food knowledge is not required, training will be provided.

Responsibilities

• Daily store operations.
• Customer service standards.
• Execution on the shop floor.

Skills

Retail experience

Customer service

English proficiency

Communication skills

Attention to detail

Tools

POS system

Job description

Fromage Sdn Bhd in Kuala Lumpur is seeking a Store Operations & Customer Experience Lead on a part-time basis. You will run the store day to day, manage customer service standards, and execute on the shop floor.

The role offers hands-on responsibility and growth into senior store or supervisory roles, with weekends and public holidays required. Experience in retail, F&B, hospitality, or customer-facing roles is desired, with strong English communication.