Store Operations & Sales Leader — Assistant Manager

maxine; Malaysia; On-site; MYR 48,000 - 72,000; Full time

Job summary

Maxis in Malaysia is seeking a proactive retail professional to join our store leadership. You will assist the HoMC in driving sales, service targets, and smooth daily operations. You will coach and motivate the store team to sustain a high-performance culture.

You will help manage customer flow, store presentation, and issue resolution, acting as deputy in the HoMC's absence to ensure continuous store leadership and performance reporting to the HoMC.

Responsibilities

• Assist the HoMC in executing plans to meet and exceed store sales and service targets.
• Support the management of daily store operations, including inventory, cash handling, and compliance with all SOPs.
• Assist the HoMC in coaching, motivating, and supervising the store team to foster a high-performance culture.
• Help ensure a smooth customer journey by managing traffic flow, store presentation, and resolving customer issues.
• Act as the second-in-command and deputise for the HoMC in their absence to ensure continuity of store management.
• Help monitor and report on store performance metrics to the HoMC.

Job description

Maxis in Malaysia is seeking a proactive retail professional to join our store leadership. You will assist the HoMC in driving sales, service targets, and smooth daily operations. You will coach and motivate the store team to sustain a high-performance culture.

You will help manage customer flow, store presentation, and issue resolution, acting as deputy in the HoMC's absence to ensure continuous store leadership and performance reporting to the HoMC.