Retail Store Lead: Drive Sales & Team Excellence

Menara Maxis; Malaysia; Hybrid; MYR 36,000 - 58,000; Full time

Job summary

Menara Maxis is seeking a Retail Assistant Store Manager to join our team in Malaysia. The role focuses on driving store sales and delivering excellent customer service while supporting daily operations and inventory controls.

You will act as second-in-command to the HoMC, coaching the store team, maintaining store presentation, and ensuring compliance with SOPs to create a smooth customer journey.

Responsibilities

• Assist the HoMC in executing plans to meet and exceed store sales and service targets.
• Support the management of daily store operations, including inventory, cash handling, and compliance with all SOPs.
• Assist the HoMC in coaching, motivating, and supervising the store team to foster a high-performance culture.
• Help ensure a smooth customer journey by managing traffic flow, store presentation, and resolving customer issues.
• Act as the second-in-command and deputise for the HoMC in their absence to ensure continuity of store management.
• Help monitor and report on store performance metrics to the HoMC.

Job description

Menara Maxis is seeking a Retail Assistant Store Manager to join our team in Malaysia. The role focuses on driving store sales and delivering excellent customer service while supporting daily operations and inventory controls.

You will act as second-in-command to the HoMC, coaching the store team, maintaining store presentation, and ensuring compliance with SOPs to create a smooth customer journey.