Store Operations Lead: Coffee & Team Growth

myNews; Petaling Jaya; On-site; MYR 40,000 - 60,000; Full time

Job summary

A retail coffee and food service chain in Petaling Jaya is seeking a Store Manager to oversee daily operations and staff performance. Responsibilities include supervising crew members, managing cash transactions, and ensuring a high standard of customer service. The ideal candidate will have 3-5 years of management experience in retail or food service and a Diploma in Retail Management. The role requires strong leadership and communication skills and the ability to work flexible hours, including weekends and public holidays.

Qualifications

• Minimum of 3-5 years in a retail or food service management role.
• Strong leadership, organizational, and communication skills.
• Reliable, proactive, and able to handle high-pressure situations.

Responsibilities

• Ensure daily operations comply with company policies.
• Supervise crew members and manage work rosters.
• Handle cash transactions and manage cash floats.

Skills

Leadership

Customer Service

Cash Management

Inventory Control

Staff Training

Education

Diploma in Retail Management or equivalent

Job description

A retail coffee and food service chain in Petaling Jaya is seeking a Store Manager to oversee daily operations and staff performance. Responsibilities include supervising crew members, managing cash transactions, and ensuring a high standard of customer service. The ideal candidate will have 3-5 years of management experience in retail or food service and a Diploma in Retail Management. The role requires strong leadership and communication skills and the ability to work flexible hours, including weekends and public holidays.