Barista Team Lead & Store Operations Supervisor

San Francisco Coffee; Subang Jaya; On-site; MYR 36,000 - 60,000; Full time

Job summary

San Francisco Coffee in Subang Jaya is seeking a Supervisor to support outlet operations, report to the Assistant Manager, and lead the team in following SOPs. You will ensure opening and closing processes run smoothly and manage cashier operations.

You will monitor daily cashflow, verify sales, handle stock receiving, train baristas, spot business opportunities to boost sales, maintain store cleanliness, and assist with paperwork and reporting.

Qualifications

• Right to work in Malaysia
• SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Responsibilities

• Assist and report to Assistant Manager / Outlet Manager on outlet operation matters.
• Lead and demonstrate the team the operation process according SOP.
• Assure the opening and closing process is smooth and according SOP.
• Assure the cashier operation process is smooth and according SOP.
• Assure the marketing promotion implement correctly in outlet.
• To monitor and assure daily cashflow of outlet is accurate and healthy.
• Count and verify daily sales at the end of the day and proceed to bank-in according to SOP.
• Assure the stock ordering and receiving is correct and in good condition.
• To train, guide and supervise barista task and develop them to be the best barista in the outlet, and able to monitor their work progress effectively.
• Identify business opportunities to maximize sales.
• Maintaining store cleanliness and housekeeping.
• Provides the best and quality service and to drive the team to practice the same.
• Assist Outlet Manager on paperwork and reporting process.

Education

SPM / O Level / SKM Level 1 / SKM Level 2 / SKM Level 3 or Equivalent

Job description

San Francisco Coffee in Subang Jaya is seeking a Supervisor to support outlet operations, report to the Assistant Manager, and lead the team in following SOPs. You will ensure opening and closing processes run smoothly and manage cashier operations.

You will monitor daily cashflow, verify sales, handle stock receiving, train baristas, spot business opportunities to boost sales, maintain store cleanliness, and assist with paperwork and reporting.