Store Operations Leader - 10-15 Staff | KPIs & Growth

ECO-SHOP Marketing Berhad (Retail); Pagoh; On-site; MYR 47,000 - 69,000; Full time

Benefits offered by this job

Monthly incentive

Commission

Training & development

Health benefits

Yearly bonus

Job summary

Eco-Shop Marketing Berhad in Pagoh Jaya, Muar, seeks an Assistant Store Manager to lead daily store operations. You will oversee stock control, implement FIFO, manage the GTN process, and ensure accurate transfer notes.

The role requires strong people management and KPI focus to drive sales and service. The ideal candidate has 2+ years in retail, is fluent in English and Bahasa Malaysia, and can supervise a 10–15 member team at Eco-Shop Pagoh Jaya.

Qualifications

• Candidates must possess at least an SPM/Diploma/Degree.
• Proficient in English and Bahasa Malaysia.
• Experience as a Person-In-Charge (PIC) is an advantage.
• More than 2 years of experience in retail or similar industry.

Responsibilities

• Ensure accurate stock management by updating GTN, recording issues with stock adjustments, and verifying quantity changes via Transfer Notes.
• Follow FIFO for stock storage and report issues to the Area/Assistant Area Manager.
• Oversee staff scheduling, monitor KPIs and sales targets, and manage disciplinary actions.
• Coordinate staff overtime and recruitment reporting to the Area Manager.
• Lead a team of 10–15 employees.
• Manage store operations, stock deliveries, damaged goods, and administrative duties including E-Ticketing.

Skills

Staff management

Inventory management

Work scheduling

Customer service

English

Bahasa Malaysia

Education

SPM/Diploma/Degree

Tools

E-Ticketing

Stock management system

Job description

Eco-Shop Marketing Berhad in Pagoh Jaya, Muar, seeks an Assistant Store Manager to lead daily store operations. You will oversee stock control, implement FIFO, manage the GTN process, and ensure accurate transfer notes.

The role requires strong people management and KPI focus to drive sales and service. The ideal candidate has 2+ years in retail, is fluent in English and Bahasa Malaysia, and can supervise a 10–15 member team at Eco-Shop Pagoh Jaya.