Store Operations & Customer Service Leader

KK Group of Companies (Retail); Rembau; On-site; MYR 30,000 - 54,000; Full time

Job summary

KK Group of Companies (Retail) in Negeri Sembilan, Malaysia, seeks a store supervisor. You will receive, record, arrange, inspect and return goods, and manage inventory and merchandise handling.

Maintain store cleanliness, operate equipment, and safeguard store assets while delivering courteous service to customers. SPM/ Diploma, Bachelor’s degree a plus, with 1–3 years retail experience, preferably in a supervisory role.

Qualifications

• SPM or Diploma; Bachelor’s degree is a plus.
• Retail experience 1–3 years with supervisory responsibilities preferred.

Responsibilities

• Receive, record, arrange, inspect, and return goods; manage inventory and merchandise handling.
• Maintain cleanliness and proper housekeeping within the store premises.
• Operate and handle store equipment in accordance with procedures.
• Ensure safety and proper care of store property and assets.
• Provide courteous and professional service to customers.
• Handle emergencies and report to relevant personnel when necessary.
• Uphold the store’s image and reputation at all times.

Skills

Leadership

Communication

POS proficiency

Flexibility

Transportation

Education

SPM / Diploma

Bachelor’s degree (plus)

Tools

POS systems

Job description

KK Group of Companies (Retail) in Negeri Sembilan, Malaysia, seeks a store supervisor. You will receive, record, arrange, inspect and return goods, and manage inventory and merchandise handling.

Maintain store cleanliness, operate equipment, and safeguard store assets while delivering courteous service to customers. SPM/ Diploma, Bachelor’s degree a plus, with 1–3 years retail experience, preferably in a supervisory role.