Retail Inventory & Customer Experience Supervisor

KK Group of Companies (Retail); Karak; On-site; MYR 33,000 - 56,000; Full time

Job summary

KK Group of Companies (Retail) in Malaysia is seeking a store supervisor to lead daily merchandising, inventory control, and customer service. The role involves receiving, recording, arranging, inspecting, and returning goods, maintaining store cleanliness, and safely operating equipment per company procedures.

Candidates typically hold SPM or Diploma, with Bachelor’s preferred, and have 1–3 years retail experience with supervisory duties.

Qualifications

• Minimum 1–3 years of retail experience with supervisory responsibilities.
• SPM or Diploma required; Bachelor’s degree is a plus.
• Strong leadership and communication skills; able to manage a team.
• Proficiency with POS systems and basic computer applications.

Responsibilities

• Receive, record, arrange, inspect and return goods; manage inventory.
• Maintain store cleanliness and proper housekeeping in the premises.
• Operate all equipment in the store per company procedures.
• Ensure safety and care of store property and assets at all times.
• Provide courteous, professional service to customers.
• Handle emergencies appropriately and report to relevant personnel.
• Uphold KK Supermart's good image and reputation at all times.

Skills

Leadership

Interpersonal

POS systems

Customer service

Flexible schedule

Own transportation

Education

SPM

Diploma

Bachelor's degree preferred

Tools

POS systems

Job description

KK Group of Companies (Retail) in Malaysia is seeking a store supervisor to lead daily merchandising, inventory control, and customer service. The role involves receiving, recording, arranging, inspecting, and returning goods, maintaining store cleanliness, and safely operating equipment per company procedures.

Candidates typically hold SPM or Diploma, with Bachelor’s preferred, and have 1–3 years retail experience with supervisory duties.