Store Inventory & Customer Service Lead

KK Group of Companies (Retail); Kampung Chamang; On-site; MYR 40,000 - 54,000; Full time

Job summary

KK Group of Companies (Retail) in Malaysia is seeking a capable retail supervisor to oversee inventory handling, stock records, and customer service. You will manage daily store operations, train junior staff, and ensure smooth checkout processes using POS systems.

Candidate must have 1–3 years of retail experience with supervisory exposure; SPM/Diploma is required, with a Bachelor’s degree considered a plus. The role requires flexibility to work evenings, weekends, and holidays.

Qualifications

• Educational qualifications include SPM or Diploma; Bachelor's degree is an advantage.
• Retail experience 1–3 years with supervisory responsibilities preferred.

Responsibilities

• Receive, record, arrange, inspect, and return goods; handle inventory.
• Maintain store cleanliness and housekeeping.
• Operate and handle equipment and machines according to procedures.
• Ensure safety and care of store assets and property.
• Provide courteous and professional service to customers.
• Handle emergencies and report to relevant personnel when needed.
• Uphold KK Supermart's image and reputation at all times.

Skills

Leadership

Interpersonal skills

POS systems

Basic computer skills

Flexible schedule

Own transport

Education

SPM/Diploma

Bachelor’s degree

Tools

Microsoft Office

Job description

KK Group of Companies (Retail) in Malaysia is seeking a capable retail supervisor to oversee inventory handling, stock records, and customer service. You will manage daily store operations, train junior staff, and ensure smooth checkout processes using POS systems.

Candidate must have 1–3 years of retail experience with supervisory exposure; SPM/Diploma is required, with a Bachelor’s degree considered a plus. The role requires flexibility to work evenings, weekends, and holidays.