Store Leader: Elevate Sales & Customer Experience

Xiaomi Technology; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Xiaomi Technology is seeking an experienced Branch Manager to drive performance across our Kuala Lumpur retail locations. You will lead store teams, optimize operations, and meet sales targets while delivering an outstanding customer experience.

You will collaborate with store managers and retail partners, maintain deep product knowledge, coach staff, manage inventory, and execute events to boost engagement and loyalty across the network.

Qualifications

• Minimum 3 years of store management experience in mobile/consumer electronics.
• Bachelor’s degree or above.
• Fluent in English; Mandarin or Bahasa Malaysia a plus.

Responsibilities

• Lead store operations and sales performance across locations.
• Develop teams to deliver exceptional customer experiences.
• Coordinate product displays, inventory, and events.
• Partner with store managers to optimize processes and training.

Skills

Store management

Sales leadership

Customer service

English fluency

Education

Bachelor’s degree or above

Job description

Xiaomi Technology is seeking an experienced Branch Manager to drive performance across our Kuala Lumpur retail locations. You will lead store teams, optimize operations, and meet sales targets while delivering an outstanding customer experience.

You will collaborate with store managers and retail partners, maintain deep product knowledge, coach staff, manage inventory, and execute events to boost engagement and loyalty across the network.