Store Inventory & Customer Service Leader

KK Group of Companies (Retail); Slim River; On-site; MYR 45,000 - 67,000; Full time

Job summary

KK Group of Companies (Retail) is seeking a capable Store Supervisor to oversee daily retail operations in Malaysia. You will manage inventories, supervise team members, operate POS systems, and ensure excellent customer service while maintaining store standards.

The role requires leadership, reliability, and the ability to work evenings, weekends, and holidays. Own transportation is preferred to support flexible scheduling and store coverage.

Qualifications

• SPM, Diploma or equivalent; Bachelor’s degree is a plus.
• Previous retail experience (minimum 1–3 years), with supervisory responsibilities preferred.
• Strong leadership and communication abilities are required.

Responsibilities

• Receive, record, arrange, inspect, and return goods; manage inventory and merchandise.
• Maintain store cleanliness and proper housekeeping.
• Operate store equipment in accordance with procedures.
• Ensure safety and proper care of store property and assets.
• Provide courteous and professional service to customers.
• Handle emergencies appropriately and report them to the relevant personnel.
• Uphold KK Supermart's image and reputation at all times.

Skills

Leadership

Team management

Interpersonal skills

POS systems

Computer literacy

Flexible schedule

Own transportation

Education

SPM

Diploma

Bachelor’s degree

Tools

POS software

Microsoft Office

Job description

KK Group of Companies (Retail) is seeking a capable Store Supervisor to oversee daily retail operations in Malaysia. You will manage inventories, supervise team members, operate POS systems, and ensure excellent customer service while maintaining store standards.

The role requires leadership, reliability, and the ability to work evenings, weekends, and holidays. Own transportation is preferred to support flexible scheduling and store coverage.