Store Inventory & Customer Service Lead

KK Group of Companies (Retail); Petaling Jaya; On-site; MYR 39,000 - 61,000; Full time

Job summary

KK Supermart is seeking a Store Supervisor to receive, record, and manage inventory while ensuring neat store operations. You will lead a team, maintain stock accuracy, and ensure a welcoming customer experience in a fast-paced retail environment.

The role requires strong leadership and communication skills, proficiency with POS systems, and the ability to work flexible hours, including evenings, weekends, and holidays. Own transportation is preferred.

Qualifications

• SPM, Diploma or equivalent; Bachelor’s degree is a plus.
• Previous retail experience (minimum 1–3 years), with supervisory responsibilities preferred.

Responsibilities

• To receive, record, arrange, inspect, and return goods, as well as perform all tasks related to inventory and merchandise handling.
• To maintain cleanliness and proper housekeeping withing the store premises.
• To operate and handle all equipment and machines available in the store in accordance with company procedures.
• To ensure the safety and proper care of the store's property and assets.
• To provide courteous and professional service to customers.
• To handle emergency situations appropriately and report them to the relevant personnel when necessary.
• To uphold and maintain the good image and reputation of KK Supermart at all times.

Skills

Leadership and team management

Interpersonal abilities

POS systems

Basic computer applications

Flexible schedules

Own transportation

Education

SPM / Diploma or equivalent

Bachelor’s degree is a plus

Tools

POS systems

MS Office

Job description

KK Supermart is seeking a Store Supervisor to receive, record, and manage inventory while ensuring neat store operations. You will lead a team, maintain stock accuracy, and ensure a welcoming customer experience in a fast-paced retail environment.

The role requires strong leadership and communication skills, proficiency with POS systems, and the ability to work flexible hours, including evenings, weekends, and holidays. Own transportation is preferred.