Retail Inventory & Customer Service Lead

KK Group of Companies (Retail); Kuala Lumpur; On-site; MYR 28,000 - 39,000; Full time

Job summary

KK SUPER MART Brickfields is looking for a Shop Assistant (Full Time) to manage inventory, assist customers, and uphold store standards. You will handle receiving, recording, arranging, inspecting, and returning goods, while maintaining cleanliness and safety protocols. Experience in retail and POS systems is preferred, with flexibility for evenings and weekends.

The role emphasizes teamwork, strong communication, and a professional demeanor to support the store’s reputation and daily operations.

Qualifications

• SPM/ Diploma/ Bachelor’s degree considered
• Retail experience preferred (1–3 years)
• Leadership & team management experience
• Strong interpersonal & communication skills
• Proficiency in POS systems & basic computer apps
• Able to work evenings, weekends, holidays, and have own transport

Responsibilities

• Receive, record, arrange, inspect, and return goods
• Perform inventory and merchandise handling tasks
• Maintain store cleanliness and housekeeping
• Operate equipment and machines per procedures
• Ensure safety and care of store property and assets
• Provide courteous and professional service to customers
• Handle emergencies and report to relevant personnel
• Uphold KK Supermart's image and reputation

Skills

Leadership

Team management

Interpersonal skills

POS systems

Computer literacy

Flexible schedule

Retail experience

Customer service

Education

SPM

Diploma

Bachelor's degree

Tools

POS systems

Microsoft Office

Job description

KK SUPER MART Brickfields is looking for a Shop Assistant (Full Time) to manage inventory, assist customers, and uphold store standards. You will handle receiving, recording, arranging, inspecting, and returning goods, while maintaining cleanliness and safety protocols. Experience in retail and POS systems is preferred, with flexibility for evenings and weekends.

The role emphasizes teamwork, strong communication, and a professional demeanor to support the store’s reputation and daily operations.