Specialist, Customer Acquisition (Channel Sales)

Concentrix; Kuala Lumpur; On-site; MYR 60,000 - 72,000; Full time

Benefits offered by this job

5 days work week

KL office at Wisma Mont'Kiara

Job summary

Concentrix is seeking a Sales Representative in Kuala Lumpur to drive revenue growth by engaging with partners, resellers, and distributors, articulating product value, and supporting partner sales efforts. You will build strong relationships, manage multiple partners, and coordinate cross-functional teams to maximize channel performance.

The role emphasizes developing joint business plans, forecasting partner revenue, and executing co-marketing initiatives while ensuring alignment with company

Qualifications

• Strong relationship-building and communication skills.
• Experience in channel sales, account management, or partnership roles.
• Understanding of B2B business ecosystem.
• Ability to manage multiple partners and prioritise tasks.
• Data-driven mindset with strong reporting and forecasting skills.
• Comfortable presenting to stakeholders and driving business conversations.

Responsibilities

• Develop and maintain strong relationships with partners, resellers, distributors, and strategic alliances.
• Serve as the primary point of contact for assigned partners.
• Conduct regular business reviews to align goals, performance, and action plans.
• Create joint business plans with partners to drive pipelines, revenue, and market expansion.
• Identify opportunities for upselling, cross-selling, and co-selling with partners.
• Monitor partner performance against agreed KPIs and take corrective actions where required.
• Execute MQL lead as assigned to respective countries.
• Drive partner-led sales motions and support partners through the entire sales cycle.
• Collaborate with internal sales teams to co-sell into key accounts.
• Forecast partner revenue accurately and track ongoing deal progress.
• Equip partners with product, technical, and sales knowledge needed to be successful.
• Coordinate training programs, workshops, and certifications.
• Ensure partners understand product updates, competitive positioning, and value propositions.
• Work with partners to develop and execute co-marketing campaigns.
• Promote partner-led events, webinars, and demand-generation activities.
• Support partners in building strong market presence and brand alignment.
• Ensure partners adhere to company policies, programs, and compliance requirements.
• Manage partner onboarding processes to ensure smooth activation.
• Use CRM tools to track partner engagements, opportunities, and overall business health.
• Work closely with sales, marketing, finance, operations, and support teams to deliver a seamless partner experience.
• Provide partner feedback to product and leadership teams for continuous improvement.

Skills

Relationship building

Channel sales

B2B ecosystem

Multi-partner management

Sales forecasting

Stakeholder presentations

Tools

CRM tools

Job description

The Sales Representative is responsible for driving revenue growth by engaging with partners, resellers, and distributors to demonstrate the value and benefits of our client’s products and services. This position requires effectively articulating product value propositions, supporting partner sales efforts, and building strong relationships to maximize channel performance and long-term business growth.

• Develop and maintain strong relationships with key partners, resellers, distributors, and strategic alliances.
• Serve as the primary point of contact for assigned partners.
• Conduct regular business reviews to align goals, performance, and action plans.
• Create joint business plans with partners to drive pipelines, revenue, and market expansion.
• Identify opportunities for upselling, cross-selling, and co-selling with partners.
• Monitor partner performance against agreed KPIs and take corrective actions where required.
• Execute MQL lead as assigned to respective countries.
• Drive partner-led sales motions and support partners through the entire sales cycle.
• Collaborate with internal sales teams to co-sell into key accounts.
• Forecast partner revenue accurately and track ongoing deal progress.
• Equip partners with product, technical, and sales knowledge needed to be successful.
• Coordinate training programs, workshops, and certifications.
• Ensure partners understand product updates, competitive positioning, and value propositions.
• Work with partners to develop and execute co-marketing campaigns.
• Promote partner-led events, webinars, and demand-generation activities.
• Support partners in building strong market presence and brand alignment.
• Ensure partners adhere to company policies, programs, and compliance requirements.
• Manage partner onboarding processes to ensure smooth activation.
• Use CRM tools to track partner engagements, opportunities, and overall business health.
• Work closely with sales, marketing, finance, operations, and support teams to deliver a seamless partner experience.
• Provide partner feedback to product and leadership teams for continuous improvement.

Required Skill

• Strong relationship-building and communication skills.
• Experience in channel sales, account management, or partnership roles.
• Understanding of B2B business ecosystem
• Ability to manage multiple partners and prioritize tasks.
• Data-driven mindset with strong reporting and forecasting skills.
• Comfortable presenting to stakeholders and driving business conversations.

Accommodation and Diversity

We have always been and will always be committed to the principle that everyone at Concentrix, regardless of who they are, where they hail from, the color of their skin, who they worship, or who they love, has equal opportunity, with policies and values which codify this, across all the countries where we are based. All qualified applicants will be considered without regard to race, color, religion, age, sex, sexual orientation, gender, gender identity, national origin or disability.

Other information

5 days work week (Mon – Fri)

KL Office is located at Wisma Mont Kiara