Specialist, Customer Acquisition (Mandarin Speaker)

Concentrix SREV Malaysia SDN. BHD.; Kuala Lumpur; On-site; MYR 60,000 - 90,000; Full time

Job summary

Concentrix is seeking a Specialist, Customer Acquisition (Mandarin Speaker) in Kuala Lumpur to drive revenue growth by engaging with partners, resellers and distributors. You will demonstrate product value, support partner sales efforts, and build strong relationships to maximize channel performance.

You will maintain CRM data, produce forecasts and collaborate with the Sales Manager to deliver a professional customer experience in a fast-paced B2B environment.

Qualifications

• Language requirement: Mandarin and English fluency.

Responsibilities

• Drive sales to B2B clients, partners, resellers and distributors.
• Provide accurate weekly, monthly and quarterly sales forecasts.
• Maintain CRM data and handle high-volume customer interactions via phone and email.

Job description

Job Title: Specialist, Customer Acquisition (Mandarin Speaker)

Job Description

The Sales Representative is responsible for driving revenue growth by engaging with partners, resellers, and distributors to demonstrate the value and benefits of our client’s products and services. This position requires effectively articulating product value propositions, supporting partner sales efforts, and building strong relationships to maximize channel performance and long-term business growth. Drive sales to B2B clients as well as partners, resellers, and distributors, acting as the primary first point of contact Provide accurate weekly, monthly, and quarterly sales forecasts Demonstrate strong product knowledge and technical understanding of services to assess client requirements effectively Initiate proactive steps to address customer concerns or roadblocks that may impact satisfaction or product usage Manage external competitive pressures and handle objections to retain existing customers and win new business Manage a high volume of customer interactions daily via phone and email, with the majority being outbound communication Collaborate closely with your team and management to deliver a professional and consistent customer experience Maintain and update the customer management system (CRM) to ensure accurate and complete data capture Execute sales motions including lead qualification, lead conversion, account health checks, acting as the voice of the customer, and contract renewals Work collaboratively within a team environment and report directly to a Sales Manager

Location

Location: MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara

Language Requirements

Language Requirements: Chinese (Required), English (Required)

Time Type

Time Type: Full time2026-05-31

Mission

Hi, we're Concentrix. We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

Company Overview

We power the brands of the future. Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled. Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered. But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences. The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix.

Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.