Spa Experience Specialist — Cleanliness & Guest Care

IHG Hotels & Resorts; Kuala Lumpur; Presencial; MYR 28.000 - 39.000; Jornada completa

Descripción de la vacante

IHG Hotels & Resorts in Kuala Lumpur is seeking a Spa Attendant to maintain pristine spa spaces and deliver flawless guest experiences. You will keep treatment rooms clean, restock supplies, manage laundry, and ensure the spa, fitness areas and public spaces are ready for guests.

Responsibilities include welcoming guests, assisting therapists, monitoring ambiance, and upholding safety, hygiene and confidentiality standards.

Formación

• High school education and/or vocational certificate required.
• 1–2 years’ experience in a hotel spa (5-star hotel) or international day spa preferred.
• Attention to detail, flexibility, trustworthiness and dependability are essential.
• Working knowledge of spa and housekeeping practices, including cleaning, sanitising and infection control.
• Ability to read and understand English; other languages are desirable.
• Housekeeping attendant experience is desirable.

Responsabilidades

• Create a spa environment and experience that distinguishes our brand, ensuring spa and wellness areas are clean, sanitised and ready for guests at all times.
• Maintain cleanliness and sanitisation of treatment rooms, including room turns, restocking and resetting after each treatment.
• Maintain cleanliness of spa lobby, lockers, Relax Dome, Reset Pod, Beauty Hub, fitness areas and other public spaces as well as offices.
• Maintain cleanliness of bathrooms, corridors, pathways and other work areas.
• Carry out regular deep cleaning of assigned work areas.
• Provide spa linen and towel laundry services.
• Ensure the spa facility is ready to receive guests every single time.

Conocimientos

Attention to detail

Flexibility

Trustworthiness

Dependability

English reading

Educación

High school education

Vocational certificate or equivalent

Descripción del empleo

IHG Hotels & Resorts in Kuala Lumpur is seeking a Spa Attendant to maintain pristine spa spaces and deliver flawless guest experiences. You will keep treatment rooms clean, restock supplies, manage laundry, and ensure the spa, fitness areas and public spaces are ready for guests.

Responsibilities include welcoming guests, assisting therapists, monitoring ambiance, and upholding safety, hygiene and confidentiality standards.