Elite Spa Therapist - Guest-Centric Treatments

Mandarin Oriental; Kuala Lumpur; Sur place; MYR 28 000 - 47 000; Plein temps

Résumé du poste

Mandarin Oriental in Kuala Lumpur is seeking a Spa Therapist to perform all spa treatments professionally and pleasantly for guests. You will support the spa’s mission by upholding Pillars of Legendary Quality Experiences and ensuring guest satisfaction.

You will maintain guest comfort, arrive on time for appointments, review them after sessions, and keep the work area clean while following all standards and procedures taught by trainers or the Head Therapist.

Qualifications

• Spa Therapist role with duties to perform spa treatments professionally.
• Adherence to company standards and mission statements.
• Maintain guest comfort during treatments.
• Punctuality for appointments and post-treatment review.
• Keep the workspace clean and neat at all times.
• Follow standards and procedures as taught by trainers or Head Therapist.
• Commit to high service standards across the Spa.

Responsabilités

• Perform all trained spa treatments for guests in a professional manner.
• Support Pillars of Legendary Quality Experiences daily for guest satisfaction.
• Uphold Guiding Principles and D.E.L.I.G.H.T. for guest satisfaction.
• Ensure guest comfort throughout each treatment.
• Be punctual and review appointments after each treatment.
• Maintain a clean, neat work area at all times.
• Follow all Standards and Procedures as instructed by trainers or Head Therapist.
• Maintain a high standard of service throughout the Spa.

Description du poste

Mandarin Oriental in Kuala Lumpur is seeking a Spa Therapist to perform all spa treatments professionally and pleasantly for guests. You will support the spa’s mission by upholding Pillars of Legendary Quality Experiences and ensuring guest satisfaction.

You will maintain guest comfort, arrive on time for appointments, review them after sessions, and keep the work area clean while following all standards and procedures taught by trainers or the Head Therapist.