Sorting Centre Operations Lead

J&T EXPRESS (MALAYSIA) SDN. BHD.; Shah Alam; Sur place; MYR 39 000 - 78 000; Plein temps

Avantages offerts par ce poste

Medical

Miscellaneous allowance

Sports (e.g. Gym)

Birthday event

Teambuilding

Paternity leave

Résumé du poste

J&T Express (Malaysia) in Shah Alam seeks an Operations Team Leader to guide ground operations for parcel receiving, sorting and dispatch within deadlines. You will lead a team of operators, ensuring accuracy, safety, and adherence to SOPs, while reporting to the Assistant Operations Supervisor or Operations Supervisor.

The ideal candidate has 1–3 years in warehouse/logistics, strong communication and leadership skills, and is comfortable with scanning systems.

Qualifications

• SPM, Certificate or Diploma in any field.
• 1–3 years in warehouse/logistics, with team leadership preferred.
• Strong communication and leadership skills.
• Basic computer skills; familiarity with scanning or warehouse systems is an advantage.
• Willing to work shifts, overtime, and weekends.

Responsabilités

• Coordinate parcel receiving, unloading, scanning, sorting, loading, and dispatch activities
• Ensure parcels processed within the required cut-off time and operational timeline
• Monitor parcel scanning and sorting accuracy, and minimise mis-sorting, missing scans, and operational errors
• Assign daily tasks and workstations to team members based on operational volume and manpower availability
• Monitor team attendance, punctuality, productivity, and work performance
• Provide on-the-job guidance and coaching to operations team members
• Ensure team members follow company SOPs, safety procedures, and operational instructions
• Identify operational bottlenecks and immediately report issues to the Assistant Supervisor / Supervisor
• Monitor the condition and proper use of scanners, equipment, and operational facilities
• Maintain cleanliness, orderliness, and safety at the assigned operational area

Connaissances

Team leadership

Warehouse operations

Logistics coordination

Problem solving

Formation

Diploma or Certificate in any field

Outils

Scanner equipment

Warehouse systems

Description du poste

J&T Express (Malaysia) in Shah Alam seeks an Operations Team Leader to guide ground operations for parcel receiving, sorting and dispatch within deadlines. You will lead a team of operators, ensuring accuracy, safety, and adherence to SOPs, while reporting to the Assistant Operations Supervisor or Operations Supervisor.

The ideal candidate has 1–3 years in warehouse/logistics, strong communication and leadership skills, and is comfortable with scanning systems.