Sorting Center Assistant Manager - Shah Alam

Jtexpress; Shah Alam; On-site; MYR 67,000 - 100,000; Full time

Job summary

Jtexpress in Shah Alam is seeking a Sorting Center Assistant Manager to oversee daily hub operations and ensure timely parcel processing. You will supervise sorting activities, plan shifts, and allocate manpower to maintain productivity.

The role requires leadership, strong communication, and the ability to work in a fast-paced, high-volume environment with occasional extended hours during peak periods.

Qualifications

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or related field.
• 2–5 years of experience in logistics, warehousing, courier, or distribution center operations.
• Strong leadership, people management, and communication skills.
• Ability to work under pressure and handle high-volume, fast-paced environments.
• Willing to work in shift-based or extended hours as needed.

Responsibilities

• Assist the Sorting Center Manager in overseeing daily hub/sorting operations to ensure timely and accurate parcel processing.
• Supervise and coordinate sorting activities, shift scheduling, and manpower allocation.
• Monitor sorting line performance, resolve bottlenecks, and drive continuous improvement.
• Ensure compliance with SOPs, safety guidelines, and company policies.
• Analyze operational data and KPIs; prepare reports for management review.
• Manage and guide team leaders, sorters, drivers, and support staff to maintain discipline and productivity.
• Liaise with internal departments to address and resolve operational issues.

Skills

Leadership

People management

Communication

Problem solving

Data analysis

Education

Diploma or Bachelor's Degree in Logistics, Supply Chain or related field

Tools

Microsoft Excel

Job description

Sorting Center Assistant Manager - Shah Alam

Permanent

Selangor

• Assist the Sorting Center Manager in overseeing daily hub/sorting operations to ensure timely and accurate parcel processing.
• Supervise and coordinate sorting activities, shift scheduling, and manpower allocation.
• Monitor sorting line performance, resolve bottlenecks, and drive continuous improvement.
• Ensure compliance with standard operating procedures (SOPs), safety guidelines, and company policies.
• Analyze operational data and performance KPIs; prepare reports for management review.
• Manage and guide team leaders, sorters, drivers, and support staff to maintain discipline and productivity.
• Liaise with internal departments (e.g., transportation, customer service, quality control) to address and resolve operational issues.
• Support the implementation of automation, process improvement, or layout changes at the center.

Requirements:

• Diploma or Bachelor's Degree in Logistics, Supply Chain Management, Business Administration, or related field.
• At least 2–5 years of working experience in logistics, warehousing, courier, or distribution center operations.
• Strong leadership, people management, and communication skills.
• Ability to work under pressure and handle high-volume, fast-paced environments.
• Willing to work in shift-based or extended hours (as needed during peak periods).
• Hands‑on, detail‑oriented, and good at solving operational issues on the ground.
• Proficient in Microsoft Excel or basic data analysis is an advantage.