Solutions Engagement Lead: Train, Consult & Grow Revenue

United Parcel Service (M) Sdn Bhd; Shah Alam; On-site; MYR 60,000 - 90,000; Full time

Job summary

United Parcel Service (M) Sdn Bhd in Shah Alam, Malaysia, is seeking a Solutions Engagement Supervisor to lead client-focused consulting and sales initiatives, shaping how UPS delivers value through integrated solutions.

The role requires training delivery, budget awareness, and building strong internal and external partnerships, with a focus on identifying opportunities via account strategy sessions and strategic selling.

Qualifications

• Bachelor's Degree or International equivalent.
• Experience in business-to-business or business-to-consumer sales preferred.
• Experience evaluating key financial indicators to establish account strategies preferred.
• Experience conducting customer analysis to identify customer facts and trends preferred.
• Working knowledge of Word, Excel, Access and Outlook is preferred.

Responsibilities

• Conducts product, service, and solutions training.
• Prepares and presents project reports and assists with budget validation and post-project user audits.
• Generates revenue through consultative sales activities.
• Builds productive internal and external business partnerships.
• Participates in pre- and post-customer meetings to determine strengths and weaknesses of sales approach/solutions and monitors customer needs through account strategy sessions.
• Reviews account information to identify opportunities, provides guidance to sales management on positioning and selling solutions, and participates in strategy meetings.

Skills

Consultative sales

Customer analysis

Account strategy

Education

Bachelor's Degree or International equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Microsoft Outlook

Job description

United Parcel Service (M) Sdn Bhd in Shah Alam, Malaysia, is seeking a Solutions Engagement Supervisor to lead client-focused consulting and sales initiatives, shaping how UPS delivers value through integrated solutions.

The role requires training delivery, budget awareness, and building strong internal and external partnerships, with a focus on identifying opportunities via account strategy sessions and strategic selling.