Software Delivery Engineer (Intern & Fresh Grads)

Whale Cloud Technology Malaysia Sdn Bhd; Kuala Lumpur; On-site; MYR 20,000 - 29,000; Full time

Job summary

Whale Cloud Technology Malaysia Sdn Bhd invites applications for Software Delivery Engineer (Intern & Fresh Grads). The role focuses on software application support within telecom, including system configuration, upgrades, and cross-vendor collaboration to ensure smooth operations.

Fresh graduates with strong SQL, scripting and programming skills who are eager to learn are encouraged to apply. English and Chinese communication skills are required for effective client interactions and teamwork.

Qualifications

• Bachelor’s degree in computer science, information technology, electronics, information systems or equivalent.
• Strong skills in SQL, PL/SQL, Unix, Shell scripting, and Python scripting.
• Well developed communication in English and Chinese (reading and writing).
• Ability to work in a team, under pressure, and quickly learn new concepts.

Responsibilities

• Involve in the delivery of telecommunication software projects.
• Responsible for technical support activities including System Configuration, Business Operation, System Upgrading.
• Responsible for preparation, creation and test execution for any testing phase of the project.
• Liaison with external parties and vendors to support integration and troubleshooting.
• Provide high-quality service for clients to meet win-win cooperation.

Skills

SQL

PL/SQL

Unix

Shell scripting

Python

English & Chinese

Teamwork

Learning ability

Education

Bachelor’s degree in CS/IT/Electronics/IS

Job description

Software Delivery Engineer (Intern & Fresh Grads)

This role focuses on software application support within the telecommunication industry. You will be involved in system configuration, upgrades, and technical support to ensure smooth business operations, while also assisting in integration and troubleshooting with external vendors. Although the projects are in the telecom domain, the responsibilities are more software-oriented (SQL, scripting, system support) rather than pure networking. This is a great opportunity for candidates who want to grow their skills in telecom software systems, application support, and cross-vendor collaboration. Fresh graduates with relevant technical skills are encouraged to apply.

Responsibilities:

Involve in the delivery of telecommunication software projects.

Responsible for technical support activities including System Configuration, Business Operation, System Upgrading.

Responsible for preparation, creation and test execution for any testing phase of the project.

Liaison with external parties and vendors to support integration and troubleshooting.

Provide the high-quality service for the clients to meet win-win cooperation.

Responsible for as assigned by the Project Manager.

Requirements:

Bachelor’s degree in computer science, Information Technology, Electronics, Information System or equivalent.

Technical skills in SQL, PL/SQL, Unix, Shell script, and Python script.

Responsible, warm, sincere, teamwork, willing to work under pressure, and have good learning capacity with creativeness.

Have strong customer service orientation, and good interpersonal skills.

Well verse in English and Chinese communication both reading and writing.

Final Year Last Semester Students are welcome to apply.

Your application will include the following questions:

• Which of the following statements best describes your right to work in Malaysia?


• How would you rate your Mandarin language skills?

Computer Software & Networking 51-100 employees

Whale Cloud Technology Co., Ltd. (shortened to "Whale Cloud") is a leading provider of digital technologies and services. Founded in 2003, Whale Cloud has been providing digital transformation solutions, comprehensive digital products, and technical services to telecom operators, public service departments, and other industry customers across more than 80 countries and regions worldwide. Formerly known as ZTEsoft, Whale Cloud was later invested by China's largest technology and eCommerce giant in the year 2018. At present, anchored in its "AI-First, Full-speed Globally" strategy, the company serves more than 150 mainstream telecom operators, supporting over 1.8 billion end users.