Software Consultant

Kardex Group; Kuala Lumpur; On-site; MYR 90,000 - 150,000; Full time

Job summary

Kardex Malaysia Sdn Bhd is seeking a motivated Software Consultant to join our New Business Team in Kuala Lumpur. You will ensure software scope aligns with customer requirements and lead deployments at customer sites.

The role requires on-site software implementation experience, strong documentation skills, and collaboration with solution design and project management to deliver high-quality, timely outcomes.

Qualifications

• Tertiary qualification in Computer Science, Software engineering or IT discipline.
• Strong knowledge of logistics processes (automation, supply chain, WMS) and software solutions in warehouse/logistics.
• Exposure to intralogistics processes is a must-have.
• Excellent technical documentation skills.
• Familiarity with installation of SQL databases and network troubleshooting.
• English - fluent (spoken and written).
• Willingness to travel within the country.

Responsibilities

• Participate in discussions with stakeholders to understand business, software and system requirements.
• Study, review and understand customer's processes and translate them to best-fit software configuration.
• Analyse and define software configuration based on project requirements.
• Lead and implement software setup, configuration and rules according to project requirements.
• Document all software application requirements, including definition, process flow, design, implementation and testing to required standards.
• Document issues and provide regular status and progress towards project milestones; diagnose and fix errors during and after implementation.
• Participate in testing and commissioning of the project at customer sites; ensure successful delivery within schedule.
• Capture and evaluate customer feedback for improvement and adhere to deployment best practices.
• Collaborate with other team members to resolve issues and provide guidance on software-related matters.

Skills

Software implementation

SQL databases

Networks troubleshooting

SAP/ERP knowledge

WMS knowledge

Intralogistics processes

Documentation writing

English fluency

Travel willingness

Education

CS/IT degree

Tools

OneNote

Microsoft Office

Job description

Software Consultant page is loaded## Software Consultantlocations: Kuala Lumpurtime type: Full timeposted on: Posted Todayjob requisition id: JR105217Kardex Malaysia Sdn Bhd is seeking a motivated self-starter to join our New Business Team of Remstar Business Unit in the role of Software Consultant, to be based in Kuala Lumpur. This is a Full Time Position, which reports to the Business Operations Manager MY/SG.As Software Consultant, your role is to ensure the Kardex software scope of our sales opportunities are accurate and aligned with our customer requirements. This role also expands to our Realisation team to ensure the successful implementation and deployment on our customer sites. This role is part of the New Business Team and will collaborate strongly with solution design and project management.**Your tasks**JOB RESPONSIBILITIES* Participate in discussions with stakeholders to understand business, software and system requirements.* Study, review and understand customer's process, operations, practices and requirement, subsequently translate them to best fit software application.* Analyse and define software configuration based on project requirement.* Understand, develop and document Software Functional Description* Lead and implement software setup, configuration and rules according to project requirement.* Document all software application requirements, that includes definition, process flow & design, implementation and testing to the required standards.* Document issues and providing regular status and progress towards project milestones* During and post software implementation, diagnose, identify error/bugs and fixes to resolve it.* Participate in testing and commissioning of the project at customer sites.* Ensure that the project is implemented successfully, meeting user expectation and quality standards within planned schedule.* Capture and evaluate customer feedback for improvement.* Adhere to software deployment best practice.* Collaborate with other project team member to resolve issues, provide appropriate guidance and advice on software related matters.REQUIREMENTS* Education: Tertiary qualification in Computer Science, Software engineering or IT discipline* Minimum 5 years' experience in on-customer-site software related project implementation* Knowledge and understanding of logistics processes (automation, supply chain, WMS) and software solutions in the warehouse/logistics environment (WMS, ERP- systems) is a must-have.* Exposure to intralogistics processes is a must-have.* Excellent technical document writing skills* Familiarity with and installation of SQL databases* Understanding of networks and troubleshooting* Network topology & configuration* SAP/ERP knowledge is beneficial, but not essential* Microsoft office suite knowledge including OneNote* English - fluent (both spoken and written)* Travel within countryBehaviours & competence required to perform this role:* Aptitude for software implementation.* \"Can do\" attitude and customer service minded.* Structured, self-organized and self-motivated.* Collaborates in teams effectively.* Open and easy communicator.* Ability to Multitask.* High level of flexibility.* Ability to meet timelines.**Your profile**Automated storage solutions are high-tech. The basis for this is our genuine high-quality work from our own production sites, the skills of our specialists in planning, production, and assembly, as well as the innovative spirit of our engineers from research and development. For years, we have been developing solutions in the areas of Industry 4.0 and digitalization to offer our customers an excellent all-around service.