Software Consultant

kardex; Kuala Lumpur; Presencial; MYR 120.000 - 180.000; Jornada completa

Descripción de la vacante

Kardex Malaysia Sdn Bhd is seeking a motivated Software Consultant to join the New Business Team in Kuala Lumpur. This full-time role supports software deployment from sales through realization, collaborating with solution design and project management.

The ideal candidate has at least 5 years of on-site software implementation experience, strong SQL/ERP knowledge, and fluent English. Travel within the country is required as part of this role.

Formación

• Education in Computer Science/IT required.
• Minimum 5 years' on-site software implementation experience.
• Strong knowledge of logistics/WMS and ERP systems is essential.
• Experience with intralogistics processes preferred.
• Excellent written technical documentation skills.
• Fluency in English (spoken and written).

Responsabilidades

• Participate in stakeholder discussions to capture business and software requirements.
• Translate customer processes into software configuration specifications.
• Define software configurations based on project needs.
• Develop and document Software Functional Description.
• Lead software setup and rules configuration per project.
• Document requirements, process flows, design, testing per standards.
• Track issues and provide regular project status updates.
• Diagnose and fix bugs during and after implementation at site.
• Support testing and commissioning on customer sites.
• Ensure successful deployment meeting user and quality expectations.

Conocimientos

Software implementation

SQL databases

Network troubleshooting

English proficiency

Team collaboration

Educación

BSc/BA in Computer Science or IT

Herramientas

SAP/ERP

Microsoft Office

OneNote

Descripción del empleo

Kardex Malaysia Sdn Bhd is seeking a motivated self-starter to join our New Business Team of Remstar Business Unit in the role of Software Consultant, to be based in Kuala Lumpur. This is a Full Time Position, which reports to the Business Operations Manager MY/SG.

As Software Consultant, your role is to ensure the Kardex software scope of our sales opportunities are accurate and aligned with our customer requirements. This role also expands to our Realisation team to ensure the successful implementation and deployment on our customer sites. This role is part of the New Business Team and will collaborate strongly with solution design and project management.

JOB RESPONSIBILITIES

• Participate in discussions with stakeholders to understand business, software and system requirements.
• Study, review and understand customer\'s process, operations, practices and requirement, subsequently translate them to best fit software application.
• Analyse and define software configuration based on project requirement.
• Understand, develop and document Software Functional Description
• Lead and implement software setup, configuration and rules according to project requirement.
• Document all software application requirements, that includes definition, process flow & design, implementation and testing to the required standards.
• Document issues and providing regular status and progress towards project milestones
• During and post software implementation, diagnose, identify error/bugs and fixes to resolve it.
• Participate in testing and commissioning of the project at customer sites.
• Ensure that the project is implemented successfully, meeting user expectation and quality standards within planned schedule.
• Capture and evaluate customer feedback for improvement.
• Adhere to software deployment best practice.
• Collaborate with other project team member to resolve issues, provide appropriate guidance and advice on software related matters.

REQUIREMENTS

• Education: Tertiary qualification in Computer Science, Software engineering or IT discipline
• Minimum 5 years\' experience in on-customer-site software related project implementation
• Knowledge and understanding of logistics processes (automation, supply chain, WMS) and software solutions in the warehouse/logistics environment (WMS, ERP- systems) is a must-have.
• Exposure to intralogistics processes is a must-have.
• Excellent technical document writing skills
• Familiarity with and installation of SQL databases
• Understanding of networks and troubleshooting
• Network topology & configuration
• SAP/ERP knowledge is beneficial, but not essential
• Microsoft office suite knowledge including OneNote
• English - fluent (both spoken and written)
• Travel within country

Behaviours & competence required to perform this role:

• Aptitude for software implementation.
• Structured, self-organized and self-motivated.
• Collaborates in teams effectively.
• Open and easy communicator.
• Ability to Multitask.
• High level of flexibility.
• Ability to meet timelines.

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