Software Consultant

Kardex Malaysia Sdn. Bhd.; Kuala Lumpur; Presencial; MYR 90.000 - 130.000; Jornada completa

Descripción de la vacante

Kardex Malaysia Sdn. Bhd. is seeking a motivated Software Consultant to join the New Business Team in Kuala Lumpur. The role ensures Kardex software scope matches customer requirements and supports on-site deployments, working with solution design and project management to drive implementations.

The ideal candidate has 5+ years of on-site software project experience, strong documentation skills, SQL and network knowledge, and fluent English. Travel within Malaysia is required.

Formación

• Bachelor-level degree in Computer Science, Software Engineering or IT.
• 5+ years of on-site software project implementation experience.
• Knowledge of logistics processes (automation, WMS) and software in warehouse/logistics environments (WMS, ERP).
• Exposure to intralogistics processes.
• Excellent technical documentation skills.
• Familiarity with SQL databases and software deployment.
• Understanding of networks and troubleshooting.
• SAP/ERP knowledge is beneficial.
• Fluent English in speech and writing.

Responsabilidades

• Participate in discussions with stakeholders to understand business, software and system requirements.
• Study customer processes and translate them to software configurations.
• Define software configuration based on project requirements.
• Lead and implement software setup, configuration and rules.
• Document software requirements, design, implementation and testing to standards.
• Diagnose and fix issues during and after implementation.
• Participate in testing and commissioning at customer sites.
• Ensure the project is delivered on time and meets quality standards.
• Collaborate with project team to resolve software-related issues.

Conocimientos

Software implementation

Customer service

Structured thinker

Clear communication

Multitasking

Educación

Bachelors in CS/IT/Software Eng

Herramientas

SQL databases

Microsoft Office

SAP/ERP knowledge

Descripción del empleo

Kardex Malaysia Sdn Bhd is seeking a motivated self-starter to join our New Business Team of Remstar Business Unit in the role of Software Consultant, to be based in Kuala Lumpur. This is a Full Time Position, which reports to the Business Operations Manager MY/SG.As Software Consultant, your role is to ensure the Kardex software scope of our sales opportunities are accurate and aligned with our customer requirements. This role also expands to our Realisation team to ensure the successful implementation and deployment on our customer sites. This role is part of the New Business Team and will collaborate strongly with solution design and project management.Your tasksJOB RESPONSIBILITIESParticipate in discussions with stakeholders to understand business, software and system requirements.Study, review and understand customer’s process, operations, practices and requirement, subsequently translate them to best fit software application.Analyse and define software configuration based on project requirement.Understand, develop and document Software Functional DescriptionLead and implement software setup, configuration and rules according to project requirement.Document all software application requirements, that includes definition, process flow & design, implementation and testing to the required standards.Document issues and providing regular status and progress towards project milestonesDuring and post software implementation, diagnose, identify error/bugs and fixes to resolve it.Participate in testing and commissioning of the project at customer sites.Ensure that the project is implemented successfully, meeting user expectation and quality standards within planned schedule.Capture and evaluate customer feedback for improvement.Adhere to software deployment best practice.Collaborate with other project team member to resolve issues, provide appropriate guidance and advice on software related matters.REQUIREMENTSEducation: Tertiary qualification in Computer Science, Software engineering or IT disciplineMinimum 5 years’ experience in on-customer-site software related project implementationKnowledge and understanding of logistics processes (automation, supply chain, WMS) and software solutions in the warehouse/logistics environment (WMS, ERP- systems) is a must-have.Exposure to intralogistics processes is a must-have.Excellent technical document writing skillsFamiliarity with and installation of SQL databasesUnderstanding of networks and troubleshootingNetwork topology & configurationSAP/ERP knowledge is beneficial, but not essentialMicrosoft office suite knowledge including OneNoteEnglish – fluent (both spoken and written)Travel within countryBehaviours & competence required to perform this role:Aptitude for software implementation.“Can do” attitude and customer service minded.Structured, self-organized and self-motivated.Collaborates in teams effectively.Open and easy communicator.Ability to Multitask.High level of flexibility.Ability to meet timelines.Your profile