Site Service Crew

YICK HOE GROUP OF COMPANIES; Ulu Tiram; On-site; MYR 40,000 - 67,000; Full time

Job summary

YICK HOE GROUP OF COMPANIES in Malaysia is seeking a Field Service Engineer to visit customers' sites, provide servicing, inspection and maintenance support for steel moulds, and resolve mould-related issues.

You will coordinate with customers and internal teams to ensure prompt service, report technical issues identified during site visits, and travel to customer sites as required while maintaining moulds in good working condition.

Qualifications

• Minimum SPM and Certificate or Diploma in Engineering or a related technical field is an advantage
• Experience in production, warehouse operations, or technical sales is an advantage
• Good communication and problem-solving skills
• Willingness to travel to customers' sites as required
• Responsible, proactive and able to work independently

Responsibilities

• Visit customers' sites to provide servicing, inspection and maintenance support for steel moulds
• Assist customers in resolving mould-related issues
• Ensure steel moulds are properly maintained and in good working condition
• Coordinate with customers and the internal team to ensure effective service support
• Provide feedback and report any technical issues identified during site visits
• Perform any other ad-hoc assigned by the management

Skills

Good communication

Problem-solving

Willingness to travel

Independent work

Education

SPM and Cert/Diploma in Engineering

Job description

Visit customers' sites to provide servicing, inspection and maintenance support for steel moulds

Assist customers in resolving mould-related issues

Ensure steel moulds are properly maintained and in good working condition

Coordinate with customers and the internal team to ensure effective service support

Provide feedback and report any technical issues identified during site visits

Perform any other ad-hoc assigned by the management

About you

Minimum SPM and Certificate or Diploma in Engineering or a related technical field is an advantage

Experience in production, warehouse operations, or technical sales is an advantage

Good communication and problem-solving skills

Willingness to travel to customers' sites as required

Responsible, proactive and able to work independently

Unlock job insights

Hirer responsiveness Salary match Number of applicants

Manufacturing 101-1,000 employees

Established in 1943 as CHOP AIK HOE, now known as YICK HOE, our group has grown from a hardware shop to an established organization with staff strength of 100 people to provide excellent sales service to our customers.

Apart from our head office located at Ulu Tiram in Johor Bahru, we also have a subsidiaries in Sabah and Sales Office in Kapar, Selangor to cater to our growing clients in the central and northern parts of Malaysia and East Malaysia.

Due to our progressive expansion and growth, we require highly competent & experienced professionals with a proven track record in their respective area of expertise. We aim to nurture our human assets and work towards benefiting mutually.

Established in 1943 as CHOP AIK HOE, now known as YICK HOE, our group has grown from a hardware shop to an established organization with staff strength of 100 people to provide excellent sales service to our customers.

Apart from our head office located at Ulu Tiram in Johor Bahru, we also have a subsidiaries in Sabah and Sales Office in Kapar, Selangor to cater to our growing clients in the central and northern parts of Malaysia and East Malaysia.

Due to our progressive expansion and growth, we require highly competent & experienced professionals with a proven track record in their respective area of expertise. We aim to nurture our human assets and work towards benefiting mutually.