Site Engineer

OCK GROUP OF COMPANIES; Shah Alam; On-site; MYR 89,000 - 134,000; Full time

Job summary

OCK Group of Companies is seeking an O&M Support Engineer specializing in Telecommunication Networks to maintain, optimize, and expand our telecom infrastructure. The role involves working at heights, climbing towers, and traveling to multiple sites on a rotating shift to ensure network reliability.

You will lead technicians, collaborate with engineers, and oversee active and passive network components, including eNodeB, TX equipment, fiber, and gensets, while maintaining detailed records and

Qualifications

• Diploma or Bachelor's degree in Telecommunications Engineering or related field.
• Experience in telecommunication network operations and maintenance with leadership and project management.
• Proficiency with network monitoring tools and diagnostic equipment.
• Ability to work at heights and travel to various sites.
• Strong problem-solving and communication skills.

Responsibilities

• Oversee monitoring, maintenance, and optimization of telecommunication network systems for reliability.
• Provide 24/7 support on rotating shifts.
• Lead technicians and coordinate with engineers on upgrades and expansions.
• Configure, install, and maintain active network elements (eNodeB, TX gear, routers, switches).
• Manage passive infrastructure (cables, fiber, enclosures, gensets, cameras).
• Plan and execute maintenance projects including surveys, procurement, installation, and testing.
• Visit towers, rooftops, and elevated structures for installation and troubleshooting.
• Maintain records and report performance and resource usage to management.
• Collaborate with NOC, project managers, and external vendors to resolve issues.
• Stay updated on technologies and participate in training to improve reliability.

Skills

Leadership

Project management

Communication

Safety compliance

Education

Diploma or Bachelor's degree in Telecommunications Engineering

Electrical Engineering

Tools

Network monitoring tools

Diagnostic equipment

Project management software

Job description

As an O&M Support Engineer specializing in Telecommunication Networks, you will play a vital role in the maintenance, optimization, and expansion of our telecommunications infrastructure. This role requires extensive work at heights, including climbing towers and working on rooftops, to install, maintain, and troubleshoot telecommunications equipment. You will work on a shift basis, leading a team of technicians and collaborating with engineers to ensure the optimal performance, reliability, and efficiency of our network systems. Travel to various sites will be a key part of this role.

Key responsibilities

Oversee the monitoring, maintenance, and optimization of telecommunication network systems to ensure seamless performance and reliability

Work on a rotating shift basis to provide 24/7 support for network operations and maintenance

Provide technical expertise and guidance to technicians in performing maintenance tasks, troubleshooting network issues, and implementing network upgrades and expansions

Lead the configuration, installation, and maintenance of active network elements such as eNodeB, transmission (TX) wired and wireless equipment, routers, switches, amplifiers, and signal processors to ensure efficient data transmission and network operation

Manage passive infrastructure components including cables, connectors, fiber optic distribution panels, enclosures, and mechanical and electrical (M&E) elements such as diesel generators (gensets) for backup power, air conditioning units for climate control, and surveillance cameras for physical security

Plan, coordinate, and execute network maintenance and upgrade projects, including site surveys, equipment procurement, installation, integration, and acceptance testing

Conduct on-site visits to various locations, including cell towers, rooftops, and other elevated structures, performing installation, maintenance, and troubleshooting tasks at heights

Maintain accurate records of maintenance activities, equipment inventories, site assessments, and project documentation, and provide regular reports to management on network performance, project status, and resource utilization

Collaborate with internal teams, including Network Operations Center (NOC) staff, technicians, and project managers, as well as external vendors and contractors, to coordinate activities and address network-related issues efficiently

Stay abreast of emerging technologies and industry trends, participate in training programs and professional development activities, and implement best practices to enhance network performance and reliability

About you

Diploma or Bachelor's degree in Telecommunications Engineering, Electrical Engineering, or related field

Proven experience in telecommunication network operations and maintenance, with demonstrated leadership skills and project management experience

Proficiency in using network monitoring tools, diagnostic equipment, and project management software

Strong technical aptitude with a solid understanding of telecommunication protocols, networking principles, and M&E systems

Ability to work effectively at heights and in challenging outdoor environments, with a commitment to safety and compliance with industry regulations

Experience in working at heights, including using safety equipment such as harnesses, ladders, and aerial lifts

Excellent problem-solving skills with a methodical approach to troubleshooting and a track record of driving solutions to complex technical challenges

Effective communication and interpersonal skills, with the ability to lead a team, collaborate with cross-functional teams, and communicate technical information clearly and concisely

Flexibility to travel to various sites and work on a rotating shift basis, including nights, weekends, and holidays as needed

Telecommunications & Internet Service Providers 101-1,000 employees

OCK Group is a leading integrated solutions provider with three core business divisions: Telecommunication Network Services, Telco and Network Product Trading, and Green Energy & Power Solutions. As a licensed Network Facilities Provider, OCK delivers full turnkey telecommunication services, including planning, design, deployment, operations, and maintenance of telecommunication networks. Beyond services, OCK engages in telecom equipment trading, tower construction, and leasing while driving growth in solar farms and renewable energy. Expanding regionally into Myanmar, Vietnam, and Indonesia, OCK currently manages over 5,500 towers and aspires to become a top independent ASEAN tower company.

OCK Group is a leading integrated solutions provider with three core business divisions: Telecommunication Network Services, Telco and Network Product Trading, and Green Energy & Power Solutions. As a licensed Network Facilities Provider, OCK delivers full turnkey telecommunication services, including planning, design, deployment, operations, and maintenance of telecommunication networks. Beyond services, OCK engages in telecom equipment trading, tower construction, and leasing while driving growth in solar farms and renewable energy. Expanding regionally into Myanmar, Vietnam, and Indonesia, OCK currently manages over 5,500 towers and aspires to become a top independent ASEAN tower company.